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Telephone & Voicemail

  1. Services
  2. Communication & Collaboration
) system, which you can interact with using the Connect client desktop application (Windows and Mac), or the Google Chrome extension. The Connect software allows you to set options, see call logs, listen

Gradescope: Getting Started for Instructors

  1. Knowledge Base
  2. Teaching & Learning
streamline the tedious parts of grading while increasing grading consistency. AI-assisted Grading allows instructors to automatically group similar answers and grade all the answers in each group at once

Brightspace: Role Definitions

  1. Knowledge Base
  2. Teaching & Learning
CAN this role do? What CAN’T this role do? Instructor Full access to course management tools Can see all sections & groups Can enroll users

Repair Loaner Laptop Request

  1. Services
  2. Desktop & Mobile Computing
you connect to your network storage drive, Google Drive or a removable disk drive to access and save files. Avoid saving files on the loaner computer. Technical Support and ITS are not responsible for

Microsoft Office 365 Access

  1. Knowledge Base
  2. Hardware, Software, & Printing
 University account information. Use Microsoft 365 Online to create, edit, and save documents.   Groups that get an A3 Employee License Active Staff (with the exception identified

Security Activity Monitoring & Analysis

  1. Services
  2. Information Security
licensed third-party software platforms. InfoSec has the capability to analyze and interpret log data to identify security risks, indicators of compromise, and/or the safety of an individual or group where

Delegate access to shared email account

  1. Knowledge Base
  2. Email, Calendar, & Messaging
link, they will see the account listed when they click on their Google Account icon in Gmail. They will need to click on the Delegated account in the list of accounts and a new tab will open for the

Mail Merge using Word and Outlook

  1. Knowledge Base
  2. Email, Calendar, & Messaging
How to mail merge with Outlook, Excel and Word Open Outlook. If you don’t already have your Binghamton Google email in Outlook, refer to the knowledge article on how to use the Google Workspace

Security Awareness Training

  1. Services
  2. Information Security
  3. Security Consulting & Education
Service Description The ITS Information Security (Info Sec) Office provides individual- and group-based IT security consultation, training, and educational services, resources, and

Managing File & Folder Permissions for Research Storage

  1. Knowledge Base
  2. File Storage & Sharing
permissions that a certain group or individual user has to a file or folder. For example, you can designate a special folder on the W: drive within your department's area called "Incoming" as a place where

BingView FAQ

  1. Knowledge Base
  2. Hardware, Software, & Printing
,  on the server. These drives are pre-fixed with your username. All other drives without your username prefix are virtual drives and should not be used for saving files. Google Drive can also be used

Delete Email Messages in Outlook

  1. Knowledge Base
  2. Email, Calendar, & Messaging
Overview Binghamton University email uses Google Workspace for Education as our email service provider but many use Outlook to view and manage their email messages. Microsoft Support Article on

Research Data Storage

  1. Services
  2. Research
, the approved chargeback rate is $60/TB/year.   BingBox - Web Accessible Storage (bingbox.binghamton.edu) "BingBox" is a research specific web accessible storage option similar to Google

Server & Storage Management

  1. Services
  2. Infrastructure & Systems
. Information Technology Services uses IBM's Spectrum Protect (formerly TSM) product as its enterprise backup solution. The Systems group supports this suite of tools to ensure that critical University data

Start Here: Accessibility Basics Checklist

  1. Knowledge Base
  2. Accessibility Resources
styles Bulleted and numbered list styles are used. Additional Resources MS Word Headings and MS Word Lists Google Docs headings Headings and lists in HTML pages Watch a short