Telephone & Voicemail

Tags Mitel VoIP

Service Description

Information Technology Services provides telephone, voice mail, efax and call center services to the campus community. 

The Mitel phone system is a Voice over IP (VoIP) system, which you can interact with using the Connect client desktop application (Windows and Mac), or the Google Chrome extension. The Connect software allows you to set options, see call logs, listen and manage voicemail messages, and much more. 

To access your voice mail dial 607-777-MAIL(6245). You can find more information about using the voicemail system in the Voicemail Quick Reference Guide (PDF).

More information can be found on the Telecommunications Mitel Phone System Information Page.



  • Faculty
  • Staff
  • Students


  • Web Based


Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance. 



ACD Queue Assistance eFax Service Request Mitel Phone Service Request Voicemail Assistance Report a Telecommunications Issue


Service ID: 131
Thu 7/7/22 8:47 AM
Tue 8/2/22 8:06 AM

Service Offerings (5)

ACD Queue Assistance
To add or remove agents, or to make a change to an ACD queue, please submit a request