How to Reset Your Binghamton University Password(s)

Overview

All university accounts have a password that allows the owner to access various campus resources. If the account owner forgets their password, they must reset it using the ITS password portal. 

Are you an alumni? Your Binghamton email (Bmail) password can be reset by logging into BConnected. More information on alumni emails and other alumni resources can be found on the alumni benefits page: https://www.binghamton.edu/alumni/show-your-pride/benefits.html

Instructions

  1. Go to https://password.binghamton.edu and select the option "I don't know my password" 
  2. Type your Binghamton University username in the "Username" box.

NOTE: In the example below, "jdoe" is the example username. Be sure to enter your own username. Click Submit.

Password portal login screen with the forgot password option selected and a dialog box with a field to enter BU Username

  1. The "Contacts" box will display your alternate email or wireless phone number on file with Binghamton University. Click on the arrow on the right side of the box to see all of your contact options.
  2. Select your preferred contact and click the "Request Security Code" button.

Password portal security code section with the Request Security Code button highlighted

  1.  Check your email or phone for the Security Code and enter it in the box provided on the password web page and click Submit (See image below for an example of what the email looks like).

NOTE: Not receiving an email message in your inbox? Make sure to check any junk/spam folders. 

Example image of what the user should receive via email regarding the security code

  1. You are now logged in and can create and confirm a new password. Do not reuse passwords. The password must contain at least 12 characters - not more than 3 sequential identical characters (example: "aaaa").  Click Submit.

NOTE: If you create a password that matches a known compromised password, you will be required to create a secure password instead.

  1. The page will display the results of the password reset. Only the systems applicable to your role with the University will indicate "Success". Faculty, staff and students should see BU and Google account success messages. Applicants will only see a success message for BU because they do not have a Google account. Retirees, and Alumni will only see Google because they do not have a BU account.

Password Portal Success message after setting the users password

 You're all set to use your new password!

If you are done updating your password, be sure to click "Log out" in the upper right corner and close the browser, especially on a shared or public computer.

 

If you would like assistance, please feel free to contact the Binghamton University ITS Help Desk at 607-777-6420 or Submit a Request, and we'll be happy to help.

Back to Top

Print Article