Delegate access to shared email account

The recommended method for giving another person access to a shared email account is by "delegating" access to the user. This can by done by following the steps below:

  1. Log into the shared Gmail account and select Settings then See all settings
    This is an image of the settings icon at the top right corner of the screen. It also shows the See all settings option to click.

  2. Select Accounts
  3. Under Grant Access to your account select Add another account
  4. Enter the email address of the person you want to add. 
  5. Click Next Step then Send email to grant access

The person you added will receive an email asking them to click a link to confirm. The link expires after 1 week. If they do not click the link to accept the delegation, they will not have access to the delegated account.

Note: It may take up to 24 hours for delegation permissions to take effect.

Once your delegate has confirmed the link, they will see the account listed when they click on their Google Account icon in Gmail. They will need to click on the Delegated account in the list of accounts and a new tab will open for the delegated mailbox so they can read, reply, manage or compose new messages for the delegated account.

This image shows the Google Account icon to click at the top right corner.

For additional information about Delegate Access, visit:


Article ID: 5
Fri 6/3/22 2:35 PM
Thu 5/18/23 1:40 PM