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ResCons

  1. Services
  2. IT Professional Services
by email, through the ITS Help Desk, in your residence hall during regular office hours and whenever you happen to bump into one of them around campus. Audience Students Location(s

Student - How to Update Personal Email

  1. Knowledge Base
  2. Accounts & Access
Your Personal Email via BU Brain Unable to access BU Brain? Reach out to the Registrar's Office at (607) 777-6088 to request your personal email be updated. More info can be found here: https

Accessible Links

  1. Knowledge Base
  2. Accessibility Resources
think is the best? Option 1 To watch a video on Accessible Links from the U.S. Department of Education, Office of Civil Rights, click here. Option 1 Verdict  Not accessible. “Click

ITS Energy Saving and Sustainable Best Practices

  1. Knowledge Base
  2. Hardware, Software, & Printing
University's Office of Sustainability. Energy Saving for Computers and Printers Purchase Energy Star computers, printers, and equipment. Turn off computers, monitors, and printers when you leave

Loaner Laptop Programs Available At Binghamton University

  1. Knowledge Base
  2. Hardware, Software, & Printing
Students- CARE Loaner Laptop Program From the CARE team site: "Binghamton University’s Dean of Students Office offers the loaner laptop program to students in need of technological equipment to

Computer Hardware Recycling (E-Waste)

  1. Services
  2. Desktop & Mobile Computing
  3. Hardware Lifecycle Services
listed below). All recycling of e-Waste complies with NYS recycling guidelines and is done in coordination with the EH&S and the University Property Control Office. Physical Facilities or

Install Google Workspace Sync for Outlook

  1. Knowledge Base
  2. Email, Calendar, & Messaging
Outlook is already installed on your computer, or download and install Microsoft Office from office.com by signing into your Binghamton University Microsoft account. Go to the website https

Banner Access

  1. Knowledge Base
  2. Accounts & Access
 Approvers Office/School Primary Approver Secondary Approver Accounts Receivable Sandra McCulskey  Celeste Tyler Athletics

VPN - Install/Upgrade Cisco Secure Access and Connect to the VPN

  1. Knowledge Base
  2. Networking & Wireless
program on a Windows or Mac computer. Establishing a VPN connection is the first step in connecting to the BingView service, or remotely connecting to office computer resources (i.e. a department's

Personal Device Repair

  1. Services
  2. Desktop & Mobile Computing
office is closed.   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Captioning Videos and Livestreams

  1. Knowledge Base
  2. Accessibility Resources
captioned. Please review machine captions for accuracy and clarity, and make necessary edits in Panopto. The Services for Students with Disabilities office may reach out to you for specific captioning

Color Contrast and How to Check It

  1. Knowledge Base
  2. Accessibility Resources
through Stark’s blog post: Accessible contrast ratios and A-levels explained. Watch a video tutorial about Color Contrast, from the U.S. Department of Education, Office of Civil Rights. Contact

Windows 11 Upgrade

  1. Knowledge Base
  2. Hardware, Software, & Printing
the upgrade. Default staff/faculty programs like Chrome, Firefox, Office Suite, Adobe Suite, Panopto, Zoom, Mitel, Ivanti, VMware. Also verified: Matlab, SAS, SPSS, VLC, EG 8.3, ArcGIS, Notepad

VPN - Install/Upgrade Ivanti Secure Access (Formerly Pulse Secure) and Connect to the VPN

  1. Knowledge Base
  2. Networking & Wireless
(formerly Pulse Secure) VPN client program on a Windows or Mac computer. Establishing a VPN connection is the first step in connecting to the BingView service, or remotely connecting to office

Report Wired Network Issue

  1. Services
  2. Infrastructure & Systems
  3. Network & Connectivity Management
A wired ethernet jack is available in all academic and administrative offices for use by Faculty and Staff. In the residence halls one wired ethernet jack is provided in each dormitory room and in most common rooms.