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Brightspace: Submit an Idea to the Brightspace Product Idea Exchange (PIE)

  1. Knowledge Base
  2. Teaching & Learning
one of the submissions, click on the idea you might want more information on. This will display additional details and give you the option to vote, or "promote" the idea. Submit a New Product

Zoom: Linking It With Your Calendar

  1. Knowledge Base
  2. Teaching & Learning
Purpose Connecting your Zoom account with your Google and/or Microsoft calendar, enables you to schedule Zoom meetings, invite people, add notes and attachments right from your calendar.  When you

Connecting smart TVs, game consoles, smart speakers, streaming media devices, etc. to the network

  1. Knowledge Base
  2. Networking & Wireless
 eduroam to connect. Clients can log into MyDevices using their Binghamton University Computer Account (BU) user id and password. To register a device click on the Add Button. Next enter

Activity Monitoring

  1. Services
  2. Information Security
  3. Security Activity Monitoring & Analysis
Ongoing or short term network, device, and/or application monitoring and logging. ... provide monitoring results in a variety of formats, such as email logs or a web-based dashboard. Audience Faculty Staff Location(s) Email: security@binghamton.edu Contact the ITS Help Desk at (607) 777-6420 or email at HelpDesk@binghamton.edu for additional assistance.

Student Information System (Banner)

  1. Services
  2. Administrative & Business
scanned forms) associated with student records. Audience Students Faculty Staff Location(s) Web based Contact the ITS Help Desk at (607) 777-6420 or email at HelpDesk@binghamton.edu for additional assistance.

University Provided Cellular Service

  1. Services
  2. Communication & Collaboration
New University Cellular Service requires approval from Dean/AVP or higher ... addition, requests for new service will require authorization from your division Vice President or Dean of your department. Please complete the Cellular Device Request form and (new services only

ResCons

  1. Services
  2. IT Professional Services
) Residence halls   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Student - How to Update Personal Email

  1. Knowledge Base
  2. Accounts & Access
Overview The personal email on file with the University is what allows students to receive a security code when claiming their account, resetting their password, or configuring their 2FA tokens

Library Systems

  1. Services
  2. Administrative & Business
(s) Bartle Library Science Library UDC Library Library Annex Web Based- Binghamton University Libraries   Contact the Binghamton University Libraries (607) 777-2194 or fill out their Contact Us Form for additional assistance.

How do I submit an ITS project request?

  1. Knowledge Base
  2. Popular Service Requests
to attach any relevant files associated with your project request.    Click "Files" and then click the "Add Attachments" button. Browse the appropriate location to find your attachment

Email & Collaboration

  1. Services
  2. Communication & Collaboration
. Audience Students Faculty Staff Location(s) Web Based Service   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Emergency Communication (B-Alert)

  1. Services
  2. Communication & Collaboration
addresses, your cell phone, and the University's Facebook and Twitter accounts. Students will receive a welcome email as they enroll at the University, with instructions for reviewing and managing

Security Activity Monitoring & Analysis

  1. Services
  2. Information Security
departments.  Audience Faculty Staff Location(s) Technology Hub Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Repair Loaner Laptop Request

  1. Services
  2. Desktop & Mobile Computing
. Audience Faculty Staff Students Location(s) ITS Help Desk in the Technology Hub   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Identity & Access Management

  1. Services
  2. Information Security
) Technology Hub   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.