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ResCons
where they work and attempt to resolve students' questions about device connectivity and software problems and other information technology related issues.
The ITS Help Desk is the central point of
Data Reporting & Analytics
available through the SAS platform, BU has set up the Senior Officers SAS Committee to oversee security and access, and to ensure the content is consistent.
Binghamton University relies on the SAS software
3D Printing
file of the object you would like to print. This can be created from scratch using 3D modeling software or scanned using a 3D scanner (both available for use in at ETS). Online communities like
Personal Device Repair
employees for any damages to my computer system or data.
Information Technology Services Help Desk is not responsible for any lost documents or software that may result from their rendered services
Adobe Licensing Information and Product Offerings 2024-205
Pro licensing was incorporated into ITS’ Adobe Value Incentive Plan (VIP) annual contract. Previously this contract was only used to issue licensing for the full Creative Cloud Suite of software (All
Student Computer Recommendations
mobile and allow the student to work anywhere, as needed.
NOTE: Chromebooks and iPads are not recommended as a primary computer due to limited software availability.
Minimum
Captioning Videos and Livestreams
wide range of individuals.
Process for Captioning of New Materials
Panopto
The University currently utilizes Panopto software to provide faculty, staff and students a system for creating
How do I access BingView?
software ... Overview
BingView is Binghamton University's Virtual Desktop Environment that provides access to specialized applications on and off-campus.
To access BingView follow the steps below
Qualtrics Support
software ... Binghamton University ITS does not have in-depth expertise regarding the Qualtrics platform. ITS can assist with general issues relating to accounts / permissions, but questions regarding the inner
Alternative Text: Tips and Best Practices
Learn why and how to write good alt text for your images. See examples of decorative and complex image alt text. See steps for adding alt text in various apps and software. ... In this article:
Why Alt Text is Important
When is Alt Text Needed
Writing Useful Alt Text
Examples
Additional Resources
How to Add Alternative Text in various apps and software
Microsoft Office 365 Access
software ... Overview
A Microsoft Office 365 A3 license is available to all active students, active faculty and active staff at Binghamton University. This license allows the Office application to be download
Color Contrast and How to Check It
combinations in your documents and pages.
Accessibility checkers native to common software and apps
Microsoft Word and PowerPoint will tell you if any colors in your document fail the minimum
ITS Energy Saving and Sustainable Best Practices
Overview
Information Technology Services is committed to encouraging sustainable practices. For more information on Sustainability efforts at Binghamton University please visit Binghamton
VMWare on MAC Issue
Overview
Mac Users can experience issues with using VMWare and not being able to have it recognize keyboard or mouse inputs. This is because VMWare needs to be granted permissions in input
Loaner Laptop Programs Available At Binghamton University
ITS Repair Loaner Laptop Program
The ITS Help Desk can provide a loaner laptop while a student, staff or faculty member's personal or University owned computer is being repaired by the manufacturer