Spring 2025: TA cannot see class listings or student is not appearing in class listings
If an instructor manually enrolled a TA or Learner into their course between January 13th and January 26th AND that course is NOT cross-listed or merged then the TA and Learner were not fully enrolled and have difficulties with class listings. The TA cannot see any students in Classlist, Grades, or Assignment submission, etc.. The Learner will not appear on any class lists, for example when creating Groups.
Instructors can fix this issue by going to Course Admin > Sections. On the Manage Sections page click on the Enroll Users button. Next scroll down the listing to see who has not been checked off. Check them off and be sure to click Save.
The student email address is scripted to be the preferred email in Banner/BU Brain. If faculty/staff have a student email address then this email address will be transferred into Brightspace as their email address. If you do not want your student email to be used in Brightspace then please reach out to helpdesk@binghamton.edu. You can request that they change your email address in Brightspace or ask to have your student email address deleted. The preferred email in BUBrain cannot be changed because there are scripts that run each night to ensure that the student @binghamton.edu address is used there.
For Example, when you enter into Panopto from the Course Tools menu and get a black screen that says "Click to sign in and play video". This is often a Safari issue and a privacy setting needs to be changed.