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Endpoint Remediation

limited to, the ITS Help Desk. In the event of a device compromise or infection, ITS assists the computer user recover the device to a usable and secure state. Audience Faculty Staff

RedCap- Surveys and Databases

REDCap is a secure web application for building and managing online surveys and databases. While REDCap can be used to collect virtually any type of data in any environment (including compliance with

Phishing Response and Remediation

phishing attack. These recommendations could include, but are not limited to, immediate actions to secure an account or device, and/or suggestions to avoid similar issues in the future

Adobe Creative Cloud Named-User License

. Automate signature driven workflows and deliver a faster return on signed documents with Adobe Sign.   Where can this be installed This license can be installed on up to 5 devices

Compromised Accounts

and confirm a new password that synchronizes with both BU and BMail accounts. Once you regain access, we recommend the following to secure the Bmail account: Log in to your Bmail account's

Firewall Management

network as secure as possible without impeding productivity. The following ports, which are some of the most highly used vectors for attacking network resources on nearly every network in the world

Listserv Quick Tips

Secure VPN first. For more information on iVanti VPN, https://binghamton.teamdynamix.com/TDClient/45/Portal/KB/ArticleDet?ID=279 . If you own a Listserv and need to update the owners or configuration

Printable codes for CAS 2FA One-Time-Password

next screen will display a list of One-Time-Passwords including a print button. Click the button to print the list.     Store the printout in a secure location such as your wallet or a

Computer Hardware Recycling (E-Waste)

-deployment, it will be recycled in a secure and environmentally safe manner at a secure facility where all hard drives and cell phones are destroyed. All other items are recycled according to NYS

Respondus: Best Practices for Students Using Respondus LockDown Browser

reboot your computer. Use a different browser than normal (i.e., if you normally use Safari, use Chrome; or vice-versa) and Download a new copy of the Respondus LockDown Browser. Once the download is finished, run the installer to reinstall Respondus LockDown Browser.

Printing to PaperCut

following steps for setup and print driver installation.   Access the Windows 10 Run Desktop App by searching for it in the Search box or Cortana in Windows 10:   Open the Run App and type the

Setting up an email backup option for CAS 2FA

Authenticator app which is the most secure option and also the most convenient. Warning: the email option is not available in the Safari browser either on Mac or iOS so you will need to use Chrome, Firefox or

2FA - Setting up the Step Two App (Mac Computers Only)

Overview Step Two is an application that installs on your Mac OS device and produces a 6-digit code for you to use in Two-Factor Authentication (2FA).  Setting Up the Step Two App Visit

Helpful Accessibility Tools and Resources

accessibility checker and guided fixes for your Google documents. Read & Write – a literacy support tool by TextHelp available as an installed desktop app or as a Chrome extension. Read & Write

Common Service Access by Affiliation

quota below. Microsoft 365 - Office Programs (installable) YES Installable on up to five personal devices. Microsoft 365 - OneDrive YES - 50 GB quota across