2FA - Setting up the Step Two App (Mac Computers Only)

Overview

Step Two is an application that installs on your Mac OS device and produces a 6-digit code for you to use in Two-Factor Authentication (2FA). 

Setting Up the Step Two App

  1. Visit https://steptwo.app/ to download the desktop application

Image of the step two app in the app store for mac

  1. Open Step Two
  2. Click the Plus (+) arrow in the top-right corner
  3. Click Set up Account Manually

Image of the step two app and the plus button highlighted on the top right corner of the app

  1. Go to https://password.binghamton.edu/
  2. Select the I don't know my second factor one-time-password (OTP) option, then click Submit
  3. Enter your username

Image of the Binghamton University Password Portal showing an area for a person to enter their username along with a button to click to submit

  1. From the dropdown provided, select an email address or phone number to which you would like your Security Code sent.

Image of the request security code portion of the password portal. The Request Security code button is highlighted below the users personal email in the system

  1. Check the email address or the phone number you selected in the previous step, and look for an email or SMS text message with a 6-digit One-Time Security Code

An image of an example email from the password portal with the security code needed to proceed

  1. Enter the 6-digit Security Code received in the previous step into the space provided.
  2. You have now successfully authenticated into the password portal.
  3. Select the Create New Token button.

Image of the configure second factor authentication page. The "Create New Token" button is highlighted

*You DO NOT need to change your password to create a token.

  1. Fill out the form
    1. Select Default (Authenticator App)
    2. Select your device
    3. Add Date of Birth (Format: MM/DD/YYYY) *Must include slashes
  2. Click Submit
  3. Copy the text under the QR Code to your clipboard.

Image of an example QR code with a set of letters and numbers below it. The user should click the "Copy" button below the string of letters/numbers.

  1. Enter the following information
    1. In the Secret Key field, paste the text from the previous step

(Note Don't have the the screen below? Click the Plus (+) arrow in the top-right corner and click Set up Account Manually)

  1. In the Account Name field, put a name to label your 2FA token
  2. In the Email Address or Username field, enter your username

Image of the step two app and the menu when the plus button is selected

  1. You can now generate six-digit codes for your One-Time Password (OTP)

Image of the 6-digit code that is used as the one-time password

  1. Enter the six (6) digit code on the app into the space below the QR Code

Image of an example QR code for users. Below is a blank space for users to enter the 6 digit code to verify their one time password

If you would like assistance, please feel free to contact the Binghamton University ITS Help Desk at 607-777-6420 or Submit a Request, and we'll be happy to help.

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