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Network & Connectivity Management

  1. Services
  2. Infrastructure & Systems
resources and the internet are provided, and all interior building spaces are covered with a secure wireless (Wi-Fi) signal that can be utilized by any faculty, staff or student with a valid account

Facilities Management (Maximo)

  1. Services
  2. Administrative & Business
network. To access it from outside the campus network (such as while working from home), please connect to the VPN by logging into ssl.binghamton.edu or connecting via iVanti Secure before clicking to make

eFax Service Request

  1. Services
  2. Communication & Collaboration
  3. Telephone & Voicemail
a PDF format directly to your email or to a secure folder with a user interface you can access using your domain credentials. Faxes can also be sent electronically by uploading your document via the

Adobe Creative Cloud Shared Device License

  1. Knowledge Base
  2. Hardware, Software, & Printing
use the devices and applications. The software license is assigned to a device or computer instead of an individual.   Where can this be installed In a Lab or Computer

Asset Management

  1. Services
  2. IT Professional Services
Information Technology Services maintains an inventory of computers installed at the University. ... Service Description Information Technology Services maintains an inventory of computers installed at the University. The inventory includes the primary user/owner, computer name, computer

University Provided Cellular Service

  1. Services
  2. Communication & Collaboration
Service Description All requests for University provided cellular devices (new services, upgrades, or change in service) will require authorization from your Department Supervisor.  In

Request Compromised Account Recovery Help

  1. Services
  2. Information Security
  3. Security Incident Response & Investigation
tools for the account holder to secure the account in the future.  Audience Faculty Staff Students Alumni Retirees Location(s) Information Security Office: Email: security

Email & Collaboration

  1. Services
  2. Communication & Collaboration
provider of these applications, Google guarantees an uptime of 99.9 percent, in a safe and secure environment. Google Apps will provide larger mailboxes and allow for larger attachments to be sent and

Elevated Account Access Request

  1. Services
  2. Information Security
  3. Identity & Access Management
request, review, and approval process, ITS can provide access to additional services - known as "elevated account permissions" - where appropriate. Some examples include access to eduroam/secure wifi

Computer Labs

  1. Services
  2. Teaching & Learning
the Software Availability to see current software that is installed in your chosen lab area as well. You can also download the LabFind app which is similar to LiveMaps. The below links go to the

Make Me Admin

  1. Knowledge Base
  2. Information Security
keep malware or viruses from infecting university computers.  While this is a common best practice, the campus recognizes that there may be times when you may need to install software or run in

Endpoint Remediation

  1. Services
  2. Information Security
  3. Endpoint Protection
limited to, the ITS Help Desk. In the event of a device compromise or infection, ITS assists the computer user recover the device to a usable and secure state. Audience Faculty Staff

Endpoint Detection

  1. Services
  2. Information Security
  3. Endpoint Protection
Service Description The ITS Information Security (Info Sec) Office, in conjunction with various other ITS departments, centrally monitors ITS-provided endpoint protection software installed on

How to Reset Your Binghamton University Password(s)

  1. Knowledge Base
  2. Accounts & Access
(example: "aaaa").  Click Submit.               NOTE: If you create a password that matches a known compromised password, you will be required to create a secure password instead. The page

Phishing Response and Remediation

  1. Services
  2. Information Security
  3. Security Defensive Actions
phishing attack. These recommendations could include, but are not limited to, immediate actions to secure an account or device, and/or suggestions to avoid similar issues in the future