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Enhancement Request

This form is generally used for Information Technology Staff to request enhancements to our TeamDynamix ITSM and Project Management software. If you have reached this form by searching and you are not a staff member in ITS, you may be at the wrong form. ... This form is generally used for Information Technology Staff to request enhancements to our TeamDynamix ITSM and Project Management software. If you have reached this form by searching and you are not a staff member in ITS, you may be at the wrong form.

3D Printing

Deposition Modeling) uses melted and extruded plastic filament to produce an object. SLA (Stereolithography) printers use a laser to cure a liquid resin. FDM is faster and easier but produces a much less

Apple Mail App on iPhone or iPad does not receive new messages after 2-Step Verification enabled

Google accounts. To solve this problem, delete the Binghamton email account on the iPhone or iPad and add it again. Delete and Add Binghamton email account in iOS Mail App On your iPhone, go to

Google 2-Step Verification - First-Time Setup and Managing Devices

This article provides step-by-step instructions for enabling Google 2-Step Verification on a person's Bmail address, and managing devices later on. ... Overview This article contains Binghamton University instructions for enabling Google’s 2-Step Verification service on a Bmail address. Google 2-Step Verification is only used for logging in to

Logging Into Panopto

This article goes through the steps to log in to Panopto. ... Follow the steps below to access your Panopto account: Navigate to https://binghamton.hosted.panopto.com/Panopto/Pages/Auth/Login.aspx From the drop-down menu, choose the appropriate category

Server & Storage Management

Information Technology Services utilizes a suite of products to support virtual infrastructure needs across the campus. ... is protected. H Drive: Individual Network Storage:  Every faculty and staff member has access to 5 gig bits of individual network storage on the H drive. H drives are created by request

Brightspace: Enroll TAs in Cross-Listed or Merged Courses

When initially enrolling a TA into a cross-listed or “merged” course only one section can be chosen for them to be enrolled in. Because of this, the TA will not be able to see or grade the students

Physical Server Installation Request

House a departmental server in one of the ITS data centers. ... add ... Service Description Server colocation is allows a department to physically house a server within one of the ITS data center locations. ITS will then work with appropriate staff in the department

How do I find my B number?

Brain - my.binghamton.edu, click on BU Brain icon at the top of the screen. Click on the Home tab, then click on "What is my B number"?     If you would like assistance, please

Database Management

The University uses several types of database platforms to support day to day campus student and business needs. ... Service Description The University uses several types of database platforms to support day to day campus student and business needs. Information Technology Services is responsible for the

Custom Workflow Development

ITS provides Custom Workflow Development to streamline and improve business processes. ... appropriate workflow system.  A custom workflow requires one to submit a project request and follows the ITS Project Governance Policy. Audience Faculty Staff Location(s) Web

IT Service Management (TeamDynamix)

Information Technology Service Management and Project Portfolio Management are services provided by ITS to manage user requests and projects. ... Service Description Information Technology Service Management and Project Portfolio Management are services provided by ITS to manage user requests and projects. Information Technology Services

Medical & Health Systems (Medicat)

Medicat is the EMR (Electronic Medical Record) system used by Decker Student Health to track student health records. ... Service Description Medicat is the EMR (Electronic Medical Record) system used by Decker Student Health to track student health records. Audience Faculty Staff Students Location

Firewall Management

Provides security protection at the network level for applications, servers, databases and networks. ... network or electronic equipment. Firewalls are used to examine network traffic and enforce policies based on instructions contained within the Firewall's Ruleset. Firewalls represent one component of

ITS Project Task Updates by Users Outside of ITS

Instructions on how to update an ITS project task assigned to a non-ITS resource working on a project. ... If you are assigned a project task by ITS while working on a project, you will receive an email like the following: To open the task and view the details, click on the link "Open in TDClient