How to check that you have successfully enrolled in Google 2-Step Verification

Overview

Binghamton University requires 2-Step Verification for Binghamton's Google Workspace including your Gmail, Google Calendar, Google Chat, Meet, and other Google apps.  This is not the same as Two-Factor Authentication that is required for things like myBinghamton, Brightspace, or BUBrain as those areas use a single-sign-on (SSO) system called Central Authentication Service (CAS).  Follow these detailed instructions for setting up your Google 2-Step Verification.

Access "Manage your Google Account"

If you are not sure if you've successfully enrolled in Google 2-Step verification, you can find out by accessing your Google Account on the web or by clicking on the circle with your photo or initial in the upper right corner of the screen.  If you are already logged in, first verify you are in your @binghamton.edu account and not a different one. If in a different account or not logged in at all, make sure to switch accounts or log in to your Binghamton University account.  The first image illustrates this on a desktop and second shows doing this on a mobile device.

1. Select "Manage Your Google Account." 
    
2. Select the "Security" heading on the left from a computer or across the top on a mobile device.
    
3. Scroll down to the "How you sign into Google" section and make sure that 2-Step Verification is set to "On." If it is set to "Off," click on "2-Step Verification" and turn it "On." Google will ask you to either receive a prompt on a device or enter a phone number to receive a voice call or text message to complete the enrollment.

This is the view of the same screen in the Security section of the Google Account settings screen on a mobile device:

Troubleshooting

• If during any of these steps, you are asked log in and see this message: "Google Couldn't Sign you in. Your sign-in settings don’t meet your organization’s 2-Step Verification policy. Contact your admin for more info" then that means that you did not enroll in 2-Step Verification.
  • To fix this, you will need to submit a ticket to the Information Technology Services Help Desk for assistance getting signed into your account. You may also call them at 607-777-6420 or speak to them in person in the Tech Hub. 
• If you only access your Binghamton email from one device such as a phone, you may not see the prompt for the 2-Step Verification until you need to access your account from another device or service.