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VPN - Install/Upgrade Ivanti Secure Access (Formerly Pulse Secure) and Connect to the VPN

computer resources (i.e. a department's shared network drive, an H drive, a U drive, Banner, etc...) from anywhere outside of the Binghamton University campus. Connecting to the VPN, in essence, makes a

Managing File & Folder Permissions for Research Storage

permissions that a certain group or individual user has to a file or folder. For example, you can designate a special folder on the W: drive within your department's area called "Incoming" as a place where

Department Print Queue Creation

Departments can request a print queue for their network printer. ... network

Campus Provided Cable TV

Binghamton University offers both Spectrum Cable and Spectrum U Streaming services to on campus students. ... Service Description Binghamton University offers both Spectrum Cable and Spectrum U Streaming services to on campus students. Each bedroom is equipped with one campus cable-TV jack. If your

Printing & Related Services

Service Description Information Technology Services provides various printing services for the campus community. For offices, ITS provides a print server where network printers can be setup to

Computer Assistance


Fix "Your account doesn’t allow editing on a Mac"

What causes the error? Here are the reasons you might get this message: Microsoft doesn’t recognize your Office 365 license. There are corrupt files in your Mac’s Library folder. To

How to Clear Web Browser Cache

 History in the sub-menu Click Clear Browsing Data on the left menu For the Time Range, select All time from the drop down menu Check the boxes for Cached images and files and Browsing

Setting up an email backup option for CAS 2FA

Once you have set up your second factor authentication (2FA) for CAS (Central Authentication Service) using Google Authenticator on your phone, the Authenticator browser app or Authy, we recommend

Printing to PaperCut

choose Connect from the menu.     Windows will install the driver and add the printer to the Windows printer menu.   You can now open your document on your computer and print by

Personal Device Repair

service include abiding by the Binghamton University Computer and Network Policy found here: https://www.binghamton.edu/its/about/governance/policies/comp-net-usage-acceptable-use.html Students that

Data Reporting & Analytics

SAS Visual Analytics allows departments to report on University data. ... Service Description SAS is a state of the art Business Intelligence platform for building custom reporting dashboards that support data-driven decision making. Information Technology Services’s

Research Storage

Service Description Encrypted at rest and in transit Accessible from Windows, Mac, or Linux Access controls in place to limit who can access data Data will be stored resiliently, but not

Virtual Desktop (BingView)

software, and statistical, math and engineering packages such as Matlab, SPSS, STATA, SAS, Atlas.Ti, NVivo, Creo, and Microsoft Office, among others. VDI allows ITS to deliver desktops on demand to

Telephone & Voicemail

(PDF). More information can be found on the Telecommunications Mitel Phone System Information Page.   Audience Faculty Staff Students Location(s) Web Based   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.