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Help Desk

  1. Services
  2. IT Professional Services
Service Description The Information Technology Services Help Desk is the University's first point of contact point for questions about the use of Information Technology. The Help Desk staff will

Password Assistance

  1. Services
  2. IT Professional Services
  3. Help Desk

How to Reset Your Binghamton University Password(s)

  1. Knowledge Base
  2. Accounts & Access
password ... Overview All university accounts have a password that allows the owner to access various campus resources. If the account owner forgets their password, they must reset it using the ITS password

Printable codes for CAS 2FA One-Time-Password

  1. Knowledge Base
  2. Accounts & Access
  3. Multifactor Authentication (MFA)
available. After you set up your authenticator app option, you can return to the Password Portal and create a set of printable One-Time-Passwords. Follow these steps to create a list of 10 One-Time

Brightspace: Help Request Information

  1. Knowledge Base
  2. Teaching & Learning
help ... We kindly ask that your first point of contact for questions and technical support about Brightspace be Brightspace's 24/7 Technical Support. We currently license this technical support to help

Report an Issue to the Help Desk

  1. Services
  2. IT Professional Services
  3. Help Desk

Make a Help Desk Request

  1. Services
  2. IT Professional Services
  3. Help Desk

Request Compromised Account Recovery Help

  1. Services
  2. Information Security
  3. Security Incident Response & Investigation
@binghamton.edu ITS Help Desk: Walk-in: Technology Hub Phone: 607-777-6420 Email: helpdesk@binghamton.edu Contact the ITS Help Desk at (607) 777-6420 or email at HelpDesk@binghamton.edu for additional assistance.

Add or remove Listserv Owners

  1. Knowledge Base
  2. Email, Calendar, & Messaging
  3. Listserv
have a Binghamton University VPN login, please contact an owner who has access or contact the Help Desk for assistance. Listserv Login Log on by entering your Binghamton email address that is a

Zoom: Sign in with Email address

  1. Knowledge Base
  2. Teaching & Learning
with a newly-created email address for organizations, alumni, service and secondary accounts, you will need to submit a ticket to the Zoom Administrators at the Help Desk to request that an account with

Alumni lifetime email claim/reset password

  1. Knowledge Base
  2. Accounts & Access
password ... Overview Alumni email account requests and password resets are handled through the Alumni Office. To request a Binghamton University Alumni email account    Go to the Binghamton

Setting up an email backup option for CAS 2FA

  1. Knowledge Base
  2. Accounts & Access
  3. Multifactor Authentication (MFA)
Edge to use this option. Follow these instructions to set up the email backup option for 2FA: Once you have completed your 2FA for CAS setup using the Authenticator App, return to the Password

Add or Delete Listserv Subscribers

  1. Knowledge Base
  2. Email, Calendar, & Messaging
  3. Listserv
not have a Listserv password, select the link to “Register password” and Listserv will register a password you select and confirm it by sending it to the owner’s email address.     Once

Connect to BingWEB using a CMD|Terminal Window

  1. Knowledge Base
  2. File Storage & Sharing
. ssh <username>@bingweb.binghamton.edu   You will be prompted for your BU password (as used for Pulse and/or CAS).   This is a text only environment, one you will often find in

Student - How to Update Personal Email

  1. Knowledge Base
  2. Accounts & Access
Overview The personal email on file with the University is what allows students to receive a security code when claiming their account, resetting their password, or configuring their 2FA tokens