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Help Desk

  1. Services
  2. IT Professional Services
Service Description The Information Technology Services Help Desk is the University's first point of contact point for questions about the use of Information Technology. The Help Desk staff will

Password Assistance

  1. Services
  2. IT Professional Services
  3. Help Desk

Make a Help Desk Request

  1. Services
  2. IT Professional Services
  3. Help Desk

Brightspace: Help Request Information

  1. Knowledge Base
  2. Teaching & Learning
help ... We kindly ask that your first point of contact for questions and technical support about Brightspace be Brightspace's 24/7 Technical Support. We currently license this technical support to help

Report an Issue to the Help Desk

  1. Services
  2. IT Professional Services
  3. Help Desk

How to Reset Your Binghamton University Password(s)

  1. Knowledge Base
  2. Accounts & Access
password ... Go to https://password.binghamton.edu/forgot_password (or select "I don't know my password" from https://password.binghamton.edu) Type your Binghamton University username in the "Username" box

Request Compromised Account Recovery Help

  1. Services
  2. Information Security
  3. Security Incident Response & Investigation
@binghamton.edu ITS Help Desk: Walk-in: Technology Hub Phone: 607-777-6420 Email: helpdesk@binghamton.edu Contact the ITS Help Desk at (607) 777-6420 or email at HelpDesk@binghamton.edu for additional assistance.

Alumni lifetime email claim/reset password

  1. Knowledge Base
  2. Accounts & Access
password ... Overview Alumni email account requests and password resets are handled through the Alumni Office. To request a Binghamton University Alumni email account    Go to the Binghamton

Printable codes for CAS 2FA One-Time-Password

  1. Knowledge Base
  2. Accounts & Access
available. After you set up your authenticator app option, you can return to the Password Portal and create a set of printable One-Time-Passwords. Follow these steps to create a list of 10 One-Time

Add or Delete Listserv Subscribers

  1. Knowledge Base
  2. Email, Calendar, & Messaging
  3. Listserv
. If you do not have a Listserv password, select the link to “get a new Listserv password” and Listserv will register a password you select and confirm it by sending it to the owner’s email address

Add or remove Listserv Owners

  1. Knowledge Base
  2. Email, Calendar, & Messaging
  3. Listserv
have a Binghamton University VPN login, please contact an owner who has access or contact the Help Desk for assistance. Listserv Login Log on by entering your Binghamton email address that is a

Compromised Accounts

  1. Knowledge Base
  2. Accounts & Access
regularly run full antivirus and antimalware scans on your devices, and use unique, strong passwords with each online system. Password managers can help create strong passwords and keep them secure

Setting up an email backup option for CAS 2FA

  1. Knowledge Base
  2. Accounts & Access
Edge to use this option. Follow these instructions to set up the email backup option for 2FA: Once you have completed your 2FA for CAS setup using the Authenticator App, return to the Password

Microsoft Office 365 Access

  1. Knowledge Base
  2. Hardware, Software, & Printing
 University password. Click, "Install apps," and then "Microsoft 365 apps." For iOS and Android: Download from your app store iOS: Word, Excel, PowerPoint Android: Word, Excel

How do I access BingView?

  1. Knowledge Base
  2. Teaching & Learning
the Domain. Use your Binghamton University UserID, your Bing OTP (first) and then  your Password to access BingView and to log into the virtual machine.  Select the