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Help Desk
Service Description
The Information Technology Services Help Desk is the University's first point of contact point for questions about the use of Information Technology. The Help Desk staff will
Brightspace: Help Request Information
help ... We kindly ask that your first point of contact for questions and technical support about Brightspace be Brightspace's 24/7 Technical Support. We currently license this technical support to help
How to Reset Your Binghamton University Password(s)
password ... Go to https://password.binghamton.edu/forgot_password (or select "I don't know my password" from https://password.binghamton.edu)
Type your Binghamton University username in the "Username" box
Request Compromised Account Recovery Help
@binghamton.edu
ITS Help Desk:
Walk-in: Technology Hub
Phone: 607-777-6420
Email: helpdesk@binghamton.edu
Contact the ITS Help Desk at (607) 777-6420 or email at HelpDesk@binghamton.edu for additional assistance.
Alumni lifetime email claim/reset password
password ... Overview
Alumni email account requests and password resets are handled through the Alumni Office.
To request a Binghamton University Alumni email account
Go to the Binghamton
Printable codes for CAS 2FA One-Time-Password
available. After you set up your authenticator app option, you can return to the Password Portal and create a set of printable One-Time-Passwords.
Follow these steps to create a list of 10 One-Time
Add or Delete Listserv Subscribers
. If you do not have a Listserv password, select the link to “get a new Listserv password” and Listserv will register a password you select and confirm it by sending it to the owner’s email address
Add or remove Listserv Owners
have a Binghamton University VPN login, please contact an owner who has access or contact the Help Desk for assistance.
Listserv Login
Log on by entering your Binghamton email address that is a
Compromised Accounts
regularly run full antivirus and antimalware scans on your devices, and use unique, strong passwords with each online system. Password managers can help create strong passwords and keep them secure
Setting up an email backup option for CAS 2FA
Edge to use this option.
Follow these instructions to set up the email backup option for 2FA:
Once you have completed your 2FA for CAS setup using the Authenticator App, return to the Password
Microsoft Office 365 Access
University password.
Click, "Install apps," and then "Microsoft 365 apps."
For iOS and Android:
Download from your app store
iOS: Word, Excel, PowerPoint
Android: Word, Excel
How do I access BingView?
the Domain.
Use your Binghamton University UserID, your Bing OTP (first) and then your Password to access BingView and to log into the virtual machine.
Select the