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OneDrive - Download OneDrive Data

  1. Knowledge Base
  2. Email, Calendar, & Messaging
Instructions for downloading folders and files from a Binghamton University Microsoft OneDrive account. ... Overview This article provides instructions for a Binghamton University (BU) individual to download folders or files that they've saved to a BU Microsoft OneDrive account. This is useful if you'd

Brightspace: How to Add a Brightspace Course Calendar to Your Personal Calendar Tool

  1. Knowledge Base
  2. Teaching & Learning
Describes how to find the calendar subscription URL in Brightspace to then add that Brightspace course calendar to Google or Outlook or Apple calendars. ... you copied the URL then choose to add the calendar from "From URL". If you Downloaded the feed.ics file in Step 4 then choose to Import the calendar.  This link explains how to add a calendar

Brightspace: Enroll People into your Class

  1. Knowledge Base
  2. Teaching & Learning
- All Section Access" and they will then have access to all sections even when only adding them to one. 10. Click Enroll Selected Users. 11. Click Done

Report a VPN Issue

  1. Services
  2. Infrastructure & Systems
  3. Remote Access (VPN)

Physical Server Installation Request

  1. Services
  2. Infrastructure & Systems
  3. Data Center Services
House a departmental server in one of the ITS data centers. ... to provide secure remote and/or physical access to manage the server.  Audience Faculty Staff Location(s) Technology Hub Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Zoom: Linking It With Your Calendar

  1. Knowledge Base
  2. Teaching & Learning
create a meeting via your calendar, you can still go into your Zoom account to change any settings or options. Steps Log into your Zoom account and Sign-In via the SS0 If you do not

Brightspace: Known Issues

  1. Knowledge Base
  2. Teaching & Learning
issues ... Brightspace as their email address. If you do not want your student email to be used in Brightspace then please reach out to helpdesk@binghamton.edu. You can request that they change your email

Fix "Your account doesn’t allow editing on a Mac"

  1. Knowledge Base
  2. Hardware, Software, & Printing
What causes the error? Here are the reasons you might get this message: Microsoft doesn’t recognize your Office 365 license. There are corrupt files in your Mac’s Library folder. To

Add/Renew/Remove Access

  1. Services
  2. Infrastructure & Systems
  3. Video Management System

Remote Desktop Access

  1. Services
  2. Infrastructure & Systems
  3. Remote Access (VPN)
Information Technology Services allows approved users to connect to their computer using the Remote Desktop Protocol (RDP). This is an elevated account access, and is only provided when requested by a Binghamton University employee with a valid business need, and approved by Information Security.

Report an Account Issue

  1. Services
  2. Information Security
  3. Identity & Access Management

Genetec Administrative Access

  1. Services
  2. Infrastructure & Systems
  3. Door Access Management

Brightspace: Enroll TAs in Cross-Listed or Merged Courses

  1. Knowledge Base
  2. Teaching & Learning
in the other sections. Some instructors want TAs to access only one section of a merged or cross-listed course while others would prefer that the TA has the ability to access all sections in the merged

Brightspace: Submit an Idea to the Brightspace Product Idea Exchange (PIE)

  1. Knowledge Base
  2. Teaching & Learning
idea ... , and submit new product ideas for features.    Sign up for a Brightspace Community Account Go to https://community.d2l.com/brightspace If you do not have a community log in you will have

Report Wireless Network Issue

  1. Services
  2. Infrastructure & Systems
  3. Network & Connectivity Management
eduroam (education roaming) is the secure, world-wide wireless internet access service developed for the international research and education community.