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3D Printing

detailed part. Who can use the 3D Printers? All Binghamton University students, staff and faculty may use the 3D printers. How does 3D printing work? It all starts with a virtual 3D

Server & Storage Management

Information Technology Services utilizes a suite of products to support virtual infrastructure needs across the campus. ... Service Description Information Technology Services utilizes the VMWare ESX suite of products to support virtual infrastructure needs across the campus. The Systems team supports over 300

Remote Access (VPN)

Desktop (RDP), network file shares, and other University resources typically inaccessible from off campus. Audience Students Faculty Staff Location(s) User's can download the

Telephone & Voicemail

) system, which you can interact with using the Connect client desktop application (Windows and Mac), or the Google Chrome extension. The Connect software allows you to set options, see call logs, listen

Printing & Related Services

Service Description Information Technology Services provides various printing services for the campus community. For offices, ITS provides a print server where network printers can be setup to

Hardware Lifecycle Services

Service Description Information Technology Services provides support for the full life cycle of University owned computer hardware, including quotes for Dell and Apple hardware and electronics

Repair Loaner Laptop Request

Service Description ITS manages a fleet of loaner laptop computers for short term use by faculty, staff and students while University or personal computers are being repaired. Loaners are issued

Software & Applications

macOS. Unix/Linux ITS recommends the latest version of Ubuntu.  Desktop Software Microsoft Office Pro Plus ITS installs Microsoft Office Pro Plus on University-owned computers.  Adobe

Personal Device Repair

Help Desk does not assist with desktop computers at the counter. If your laptop or mobile device is University owned, we can help with quick issues. Anything more extensive including initial setup and

Mapping your UShare (ushares.bu.binghamton.edu) on Windows OS or Mac OS

 will mount on the desktop If you do not see your UShare on the Desktop, go to: Finder > Preferences. In the Finder Preferences window, tick 'Connected servers'. SCREENSHOT to be ADDED

Mobile Device Support


iOS Assistance


Report a Hardware or Software Issue


Computer Setup


Computer Assistance