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Remote Desktop Access

Information Technology Services allows approved users to connect to their computer using the Remote Desktop Protocol (RDP). This is an elevated account access, and is only provided when requested by a Binghamton University employee with a valid business need, and approved by Information Security.

Remote Access (VPN)

Information Technology Services provides remote access for users who are working/learning remotely to campus resources. ... remote ... Service Description Information Technology Services provides a secure, tunneled connection to the Binghamton University Network from off campus. This can be used for connections such as Remote

Virtual Desktop (BingView)

Bingview/VDI is Binghamton University's Virtual Desktop environment. ... Service Description Bingview is Binghamton University's Virtual Desktop environment. It can be accessed by going to It provides access University licensed

Virtual Desktop (BingView) Assistance

University Desktop & Mobile Device Support

Information Technology Services provides hardware and software support for University owned devices, including desktops, and laptops. ... Service Description Information Technology Services provides hardware & software support for University owned computers and devices, including warranty support for Dell and Apple hardware

Ivanti Secure Access Client (formerly Pulse Secure VPN client) - Overview

page. To use a remote desktop app or to access an application or system that is restricted while you are off campus, install the Ivanti Secure Access Client. (The VPN client at Binghamton University was

Physical Server Installation Request

to provide secure remote and/or physical access to manage the server.  Audience Faculty Staff Location(s) Technology Hub Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

How do I access BingView?

Instructions for accessing BingView, Binghamton University's Virtual Desktop environment. ... Overview BingView is Binghamton University's Virtual Desktop Environment that provides access to specialized applications on and off-campus.    To access BingView follow the steps below

Software & Applications

macOS. Unix/Linux ITS recommends the latest version of Ubuntu.  Desktop Software Microsoft Office Pro Plus ITS installs Microsoft Office Pro Plus on University-owned computers.  Adobe

Zoom Web Conferencing

computer, tablet, or phone. Zoom is integrated with Brightspace for online/remote instruction and collaboration.  Audience Faculty Staff Students Location(s) Web based

Telephone & Voicemail

) system, which you can interact with using the Connect client desktop application (Windows and Mac), or the Google Chrome extension. The Connect software allows you to set options, see call logs, listen

Gradescope: Getting Started for Instructors

. Table of Contents What is Gradescope? Using Gradescope Integrated in Brightspace For Instructors: Get Started with Gradescope Gradescope for Remote Assessment Getting Help with

Mapping your UShare ( on Windows OS or Mac OS

 will mount on the desktop If you do not see your UShare on the Desktop, go to: Finder > Preferences. In the Finder Preferences window, tick 'Connected servers'. SCREENSHOT to be ADDED

Personal Device Repair

Help Desk does not assist with desktop computers at the counter. If your laptop or mobile device is University owned, we can help with quick issues. Anything more extensive including initial setup and

Adobe Acrobat Pro 2020

Overview Product and licensing information for Adobe Acrobat Pro Product: Adobe Acrobat Pro 2020 (End of Support in 2025) What is Adobe Acrobat Pro? Desktop software for viewing