University Desktop & Mobile Device Support

Service Description

Information Technology Services provides hardware & software support for University owned computers and devices, including warranty support for Dell and Apple hardware. 


  • Faculty
  • Staff 


  • Drop off at ITS Help Desk in Tech Hub
  • In-Office by Appointment

Additional Information

  • Computers covered by Dell/Apple warranty have no cost for replacement parts. 
  • Departments are responsible for costs of parts for computers not under warranty. 


Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance. 



Computer Assistance Computer Setup Request iOS Assistance Mobile Device Assistance Hardware or Software Issue


Service ID: 3
Wed 6/8/22 8:35 AM
Fri 7/29/22 3:54 PM

Service Offerings (5)

Computer Assistance
ITS provides computer troubleshooting for PCs and Macs.
Computer Setup
ITS provides computer setup by imaging and configuring University owned PCs & Macs.
Mobile Device Support
Assistance with mobile devices.