University Desktop & Mobile Device Support

Service Description

Information Technology Services provides hardware & software support for University owned computers and devices, including warranty support for Dell and Apple hardware. 

Audience

  • Faculty
  • Staff 

Location(s)

  • Drop off at ITS Help Desk in Tech Hub
  • In-Office by Appointment

Additional Information

  • Computers covered by Dell/Apple warranty have no cost for replacement parts. 
  • Departments are responsible for costs of parts for computers not under warranty. 

 

Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance. 

 

 

 
Computer Assistance Computer Setup Request iOS Assistance Mobile Device Assistance Hardware or Software Issue

Service Offerings (5)

Computer Assistance
ITS provides computer troubleshooting for PCs and Macs.
Computer Setup
ITS provides computer setup by imaging and configuring University owned PCs & Macs.
Mobile Device Support
Assistance with mobile devices.