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University Provided Cellular Service

New University Cellular Service requires approval from Dean/AVP or higher ... Service Description All requests for University provided cellular devices (new services, upgrades, or change in service) will require authorization from your Department Supervisor.  In

University Desktop & Mobile Device Support

Information Technology Services provides hardware and software support for University owned devices, including desktops, and laptops. ... software ... cost for replacement parts.  Departments are responsible for costs of parts for computers not under warranty.    Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Security Consulting & Education

Consulting, training, and educational services, resources, and recommendations for a variety of IT security concerns or topics. ... either on behalf of a department, or directly to specific individuals, to an entire Binghamton University population, or to the University community as a whole. IT security topics could range from

Disable/Remove an Account

reviews all requests for these types of activities, and verifies the account holder's status with other departments (i.e. HR or Student Records) prior to ITS taking any account actions.  Audience

Computer Hardware Recycling (E-Waste)

Information Technology Services provides Computer Hardware Recycling for University Owned equipment when it reaches the end of its useful life. Hardware must be brought to the Technology Hub for recycling. ... Departmental staff members deliver e-Waste items to the Technology Hub. Once received, ITS staff determines if the e-Waste can be redeployed for use on campus or it if is to be recycled. For equipment that is

Printing & Related Services

Information Technology Services provides printing services for faculty, staff and students. ... Service Description Information Technology Services provides various printing services for the campus community. For offices, ITS provides a print server where network printers can be setup to

Computer Labs

Information Technology Services provides computer labs for students, faculty and staff. ... software ... locations in which to work. All computers in the labs  require your Binghamton Username and Password to log in. Once you've logged in, you will be able to connect to your network storage accounts

Security Awareness Training

Administer IT security training to Binghamton University community members as required by University policy, or as contracted by a department. ... recommendations either on behalf of a department, or directly to specific individuals, an entire Binghamton University population, or to the University community as a whole as required by University policy, or

Endpoint Detection

Centralized and local systems and software idenfity threats and potentially malicious actions or software on University-owned computer systems. ... Service Description The ITS Information Security (Info Sec) Office, in conjunction with various other ITS departments, centrally monitors ITS-provided endpoint protection software installed on

Endpoint Protection

ITS provides and manages endpoint protection software to protect University-owned computer systems from viruses and malware. ... computer systems through in-house and third-party contracted endpoint protection software. These protections extend to individual computer systems supplied to employees along with departmental servers

SAS

SAS Visual Analytics allows departments to report on University data ... Service Description SAS is a state of the art Business Intelligence platform for building custom reporting dashboards that support data-driven decision making. Information Technology Services’s

Student Information System (Banner)

Banner is the Student Information System for tracking student information including grades, status, etc. ... sis ... Data Store (ODS) Each requires a different level of access for data and each serves a different role. New University employees should speak with his/her supervisor or department chair to

Request Research Storage

storage

Listserv & Google Groups

Listservs and Google Groups are used as a tool for collaboration and sharing of information. They are used by people who communicate often to a specific population. ... Service Description Listservs are used as a tool for collaboration and sharing of information. They are used by people who communicate often to a specific population. ITS can create a list

Endpoint Remediation

Antivirus, antimalware, and device compromise prevention and remediation services for University-owned computer systems. ... departmental servers.  ITS employs a collaborative centralized, and individual device-focused, approach to endpoint protection services between Info Sec and various other ITS teams including, but not