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Data Center Services
Information Technology Services maintains data centers at two locations that have redundant systems for power, data, and cooling. ... Service Description
Information Technology Services maintains data centers at two separate locations that house servers and networking equipment with redundant systems for power, data, and cooling
University Provided Cellular Service
New University Cellular Service requires approval from Dean/AVP or higher ... Service Description
All requests for University provided cellular devices (new services, upgrades, or change in service) will require authorization from your Department Supervisor. In
University Desktop & Mobile Device Support
Information Technology Services provides hardware and software support for University owned devices, including desktops, and laptops. ... software ... cost for replacement parts.
Departments are responsible for costs of parts for computers not under warranty.
Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.
Security Consulting & Education
Consulting, training, and educational services, resources, and recommendations for a variety of IT security concerns or topics. ... either on behalf of a department, or directly to specific individuals, to an entire Binghamton University population, or to the University community as a whole. IT security topics could range from
Disable/Remove an Account
reviews all requests for these types of activities, and verifies the account holder's status with other departments (i.e. HR or Student Records) prior to ITS taking any account actions.
Audience
Computer Hardware Recycling (E-Waste)
Information Technology Services provides Computer Hardware Recycling for University Owned equipment when it reaches the end of its useful life. Hardware must be brought to the Technology Hub for recycling. ... Departmental staff members deliver e-Waste items to the Technology Hub. Once received, ITS staff determines if the e-Waste can be redeployed for use on campus or it if is to be recycled. For equipment that is
Printing & Related Services
Information Technology Services provides printing services for faculty, staff and students. ... Service Description
Information Technology Services provides various printing services for the campus community.
For offices, ITS provides a print server where network printers can be setup to
Security Awareness Training
Administer IT security training to Binghamton University community members as required by University policy, or as contracted by a department. ... recommendations either on behalf of a department, or directly to specific individuals, an entire Binghamton University population, or to the University community as a whole as required by University policy, or
Computer Labs
Information Technology Services provides computer labs for students, faculty and staff. ... software ... locations in which to work.
All computers in the labs require your Binghamton Username and Password to log in. Once you've logged in, you will be able to connect to your network storage accounts
Endpoint Protection
ITS provides and manages endpoint protection software to protect University-owned computer systems from viruses and malware. ... computer systems through in-house and third-party contracted endpoint protection software. These protections extend to individual computer systems supplied to employees along with departmental servers
Endpoint Detection
Centralized and local systems and software idenfity threats and potentially malicious actions or software on University-owned computer systems. ... Service Description
The ITS Information Security (Info Sec) Office, in conjunction with various other ITS departments, centrally monitors ITS-provided endpoint protection software installed on
Request Research Storage
storage
SAS
SAS Visual Analytics allows departments to report on University data ... Service Description
SAS is a state of the art Business Intelligence platform for building custom reporting dashboards that support data-driven decision making. Information Technology Services’s
Student Information System (Banner)
Banner is the Student Information System for tracking student information including grades, status, etc. ... sis ... Data Store (ODS)
Each requires a different level of access for data and each serves a different role.
New University employees should speak with his/her supervisor or department chair to
Listserv & Google Groups
Listservs and Google Groups are used as a tool for collaboration and sharing of information. They are used by people who communicate often to a specific population. ... Service Description
Listservs are used as a tool for collaboration and sharing of information. They are used by people who communicate often to a specific population. ITS can create a list