Panopto: "Click to sign in and play video" error

Tags Panopto

An error may result for some users if a video is embedded into Brightspace. There may be a black image with "Click to sign in and play video" error button, but when the button is clicked and the user logs in, the video does not become visible. The user will need to enable Third-Party Cookies. Directions on how to do so are available on the Panopto Support page

 

 

This image displays the screen shown when going to Course Tools then Panopto Recordings. It displays a black screen that says "Click to sign in and play video". It is all contained in a Safari browser window. Safari needs third-party cookies enabled the most.

 

 

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Details

Article ID: 222
Created
Thu 7/28/22 7:30 PM
Modified
Fri 4/28/23 11:37 AM