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Knowledge Base

guides, and troubleshooting instructions. Audience Faculty Staff Students Alumni Retirees Location(s) Web based, https://binghamton.teamdynamix.com/TDClient/45/Portal/KB/   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Door Access Management

hardware appliances, door readers and several virtual servers. Door access follows the Building Access Policy Audience Faculty Students Staff Location(s) Web Based   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Classroom Technology

The Educational Communications Center (EdComm) supports and maintains classroom technology, and can provide technology assistance prior to, or during, an active classroom activity. ... classroom ... Students Location(s) Classroom Directory (bThere) Office: Old Johnson 230 Suite Contact EdComm for additional assistance at 607-777-5505.

Virtual Desktop (BingView)

users anywhere and to any device. The desktop is delivered in real time to the user's PC, Mac or tablet device.   Audience Faculty Staff Students Location(s) Web based

Windows 11 Upgrade

storage ... cores on a compatible 64-bit processor or System on a Chip(SoC) RAM: 4 gigabyte (GB) Storage: 64 GB or larger storage device System firmware: UEFI, Secure Boot capable

Google Drive

Students, faculty and staff receive Google Drive storage. ... storage

Software & Applications

Information Technology Services manages software licensing for the University and distributes software and software licenses. ... remote access to the campus network for current faculty, staff and students using Pulse Secure VPN. Audience Faculty Staff Location(s) University Owned Devices Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Zoom Limits and Licensing

Zoom Limits  - All active faculty, staff and students are entitled to a Binghamton University Zoom license (approx 20,300) - Accounts are automatically created when the user logs into

Security Defensive Actions

Faculty Staff Students Alumni Retirees Certain affiliates Location(s) Web-based: https://its.binghamton.edu/phishing Report Phishing Please report suspected

Adobe Creative Cloud Named-User License

based on individual user need for use of the app. Named User Licensing ties the usage of Adobe apps and services to an individual user.  Named User Licensing, provides: Access to World-class

Brightspace: Enroll TAs in Cross-Listed or Merged Courses

classlist ... When initially enrolling a TA into a cross-listed or “merged” course only one section can be chosen for them to be enrolled in. Because of this, the TA will not be able to see or grade the students

Security Incident Response & Investigation

Assistance identifying impacts, causes, and/or mitigation options for potential, and confirmed, IT security incidents. ... . Audience Faculty Staff Students Alumni Retirees Location(s) Technology Hub Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Security Consulting & Education

Consulting, training, and educational services, resources, and recommendations for a variety of IT security concerns or topics. ... phishing awareness for as little as one or two people, to advising on security posture for the entire University, and anything in between. Audience Faculty Staff Students Location(s

Incident Detection

concerns, to potential organization-wide incidents using both internal tools and techniques alongside third-party/external services where appropriate.  Audience Faculty Staff Students

Request Compromised Account Recovery Help

tools for the account holder to secure the account in the future.  Audience Faculty Staff Students Alumni Retirees Location(s) Information Security Office: Email: security