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Knowledge Base

guides, and troubleshooting instructions. Audience Faculty Staff Students Alumni Retirees Location(s) Web based, https://binghamton.teamdynamix.com/TDClient/45/Portal/KB/   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Security Incident Response & Investigation

Assistance identifying impacts, causes, and/or mitigation options for potential, and confirmed, IT security incidents. ... . Audience Faculty Staff Students Alumni Retirees Location(s) Technology Hub Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Door Access Management

hardware appliances, door readers and several virtual servers. Door access follows the Building Access Policy Audience Faculty Students Staff Location(s) Web Based   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Classroom Technology

The Educational Communications Center (EdComm) supports and maintains classroom technology, and can provide technology assistance prior to, or during, an active classroom activity. ... classroom ... Students Location(s) Classroom Directory (bThere) Office: Old Johnson 230 Suite Contact EdComm for additional assistance at 607-777-5505.

Campus Provided Cable TV

Binghamton University offers both Spectrum Cable and Spectrum U Streaming services to on campus students. ... Service Description Binghamton University offers both Spectrum Cable and Spectrum U Streaming services to on campus students. Each bedroom is equipped with one campus cable-TV jack. If your

Brightspace: Adding TAs to Cross-Listed or Merged Courses in Brightspace

classlist ... When initially enrolling a TA into a cross-listed or “merged” course only one section can be chosen for them to be enrolled in. Because of this, the TA will not be able to see or grade the students

Request Compromised Account Recovery Help

tools for the account holder to secure the account in the future.  Audience Faculty Staff Students Alumni Retirees Location(s) Information Security Office: Email: security

Listserv Quick Tips

  email address  students name example:          add  anylist-l  bz12345@binghamton.edu  Joe Suny   To drop:          quiet  delete  listname  email address example:          quiet  delete

Security Consulting & Education

Consulting, training, and educational services, resources, and recommendations for a variety of IT security concerns or topics. ... phishing awareness for as little as one or two people, to advising on security posture for the entire University, and anything in between. Audience Faculty Staff Students Location(s

Personal Device Repair

service include abiding by the Binghamton University Computer and Network Policy found here: https://www.binghamton.edu/its/about/governance/policies/comp-net-usage-acceptable-use.html Students that

Telephone & Voicemail

Information Technology Services provides (voice) telephone, efax, voicemail, call routing and support for departments. ... (PDF). More information can be found on the Telecommunications Mitel Phone System Information Page.   Audience Faculty Staff Students Location(s) Web Based   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Incident Detection

concerns, to potential organization-wide incidents using both internal tools and techniques alongside third-party/external services where appropriate.  Audience Faculty Staff Students

Listserv & Google Groups

Listservs and Google Groups are used as a tool for collaboration and sharing of information. They are used by people who communicate often to a specific population. ... Faculty Staff Students Location(s) Web based   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

VPN - Install/Upgrade Ivanti Secure Access (Formerly Pulse Secure) and Connect to the VPN

Learn how to download and install Ivanti Secure Access (formerly Pulse Secure), then connect to the Binghamton University VPN. ... Overview This article contains instructions for any Binghamton University faculty, staff, or students that would like to connect to the Binghamton University VPN using the Ivanti Secure Access

Security Awareness Training

employees to address basic IT security awareness needs. Audience Faculty Staff Students Location(s) Email: security@binghamton.edu Contact the ITS Help Desk at (607) 777-6420 or email at HelpDesk@binghamton.edu for additional assistance.