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Knowledge Base
guides, and troubleshooting instructions.
Audience
Faculty
Staff
Students
Alumni
Retirees
Location(s)
Web based, https://binghamton.teamdynamix.com/TDClient/45/Portal/KB/
Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.
Door Access Management
hardware appliances, door readers and several virtual servers. Door access follows the Building Access Policy
Audience
Faculty
Students
Staff
Location(s)
Web Based
Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.
Classroom Technology
The Educational Communications Center (EdComm) supports and maintains classroom technology, and can provide technology assistance prior to, or during, an active classroom activity. ... classroom ...
Students
Location(s)
Classroom Directory (bThere)
Office: Old Johnson 230 Suite
Contact EdComm for additional assistance at 607-777-5505.
Virtual Desktop (BingView)
users anywhere and to any device. The desktop is delivered in real time to the user's PC, Mac or tablet device.
Audience
Faculty
Staff
Students
Location(s)
Web based
Windows 11 Upgrade
storage ... cores on a compatible 64-bit processor or System on a Chip(SoC)
RAM:
4 gigabyte (GB)
Storage:
64 GB or larger storage device
System firmware:
UEFI, Secure Boot capable
Google Drive
Students, faculty and staff receive Google Drive storage. ... storage
Software & Applications
Information Technology Services manages software licensing for the University and distributes software and software licenses. ... remote access to the campus network for current faculty, staff and students using Pulse Secure VPN.
Audience
Faculty
Staff
Location(s)
University Owned Devices
Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.
Zoom Limits and Licensing
Zoom Limits
- All active faculty, staff and students are entitled to a Binghamton University Zoom license (approx 20,300)
- Accounts are automatically created when the user logs into
Security Defensive Actions
Faculty
Staff
Students
Alumni
Retirees
Certain affiliates
Location(s)
Web-based: https://its.binghamton.edu/phishing
Report Phishing
Please report suspected
Adobe Creative Cloud Named-User License
based on individual user need for use of the app. Named User Licensing ties the usage of Adobe apps and services to an individual user.
Named User Licensing, provides: Access to World-class
Brightspace: Enroll TAs in Cross-Listed or Merged Courses
classlist ... When initially enrolling a TA into a cross-listed or “merged” course only one section can be chosen for them to be enrolled in. Because of this, the TA will not be able to see or grade the students
Security Incident Response & Investigation
Assistance identifying impacts, causes, and/or mitigation options for potential, and confirmed, IT security incidents. ... .
Audience
Faculty
Staff
Students
Alumni
Retirees
Location(s)
Technology Hub
Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.
Security Consulting & Education
Consulting, training, and educational services, resources, and recommendations for a variety of IT security concerns or topics. ... phishing awareness for as little as one or two people, to advising on security posture for the entire University, and anything in between.
Audience
Faculty
Staff
Students
Location(s
Incident Detection
concerns, to potential organization-wide incidents using both internal tools and techniques alongside third-party/external services where appropriate.
Audience
Faculty
Staff
Students
Request Compromised Account Recovery Help
tools for the account holder to secure the account in the future.
Audience
Faculty
Staff
Students
Alumni
Retirees
Location(s)
Information Security Office:
Email: security