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How to Clear Web Browser Cache

. For the Time Range, select All time from the drop down menu Check the boxes for Cached images and files and Browsing History Click Clear data For cache clearing instructions for the most

Report a VPN Issue

OneDrive - Download OneDrive Data

Instructions for downloading folders and files from a Binghamton University Microsoft OneDrive account. ... Overview This article provides instructions for a Binghamton University (BU) individual to download folders or files that they've saved to a BU Microsoft OneDrive account. This is useful if you'd

Add/Renew/Remove Access

System-Level Student VPN Access

Allow/modify/remove student access to a system or service that they don't normally have access to through a VPN connection. ... Service Description Information Technology Services allows employees to request that students be provided with access to various systems through the VPN that students don't normally have access to

Electronic Accessibility

Service Description It is a priority for Binghamton University and Information Technology Services to ensure our websites, courses, tools, and other electronic information is accessible by all

Remote Desktop Access

Information Technology Services allows approved users to connect to their computer using the Remote Desktop Protocol (RDP). This is an elevated account access, and is only provided when requested by a Binghamton University employee with a valid business need, and approved by Information Security.

Delete Email Messages in Google Web

similar to Gmail including how to delete messages. To view Google documentation about deleting messages see their instructions available from this link   Instructions for deleting based on

Student Information System (Banner)

Banner is the Student Information System for tracking student information including grades, status, etc. ... determine what level of access will be needed to perform job duties. Supervisors of new employees will initiate the access process. Use of xTender may be needed to view documents (such as completed and

Google 2-Step Verification - First-Time Setup and Managing Devices

This article provides step-by-step instructions for enabling Google 2-Step Verification on a person's Bmail address, and managing devices later on. ... Google’s general Gmail instructions to set up your Google 2-Step Verification, please feel free to visit this Google Account Help website. What is Google 2-Step Verification and How Will it Work

VMWare on MAC Issue

Steps to take on resolving Keyboard and Mouse input not being recognized in VMWare on MacOS. ... monitoring.   This is found by going to System preferences. Then choosing Security & Privacy. Scroll down to Input Monitoring and click on it. Now to make changes click on the lock in the lower

Google Workspace Apps Access


Shared Drive (S) Access Request

Genetec Administrative Access

Disable/Remove an Account

Service Description Where appropriate, Information Technologies Services can disable, or in extreme cases, remove/delete a Binghamton University account. The Information Security Office thoroughly