The first thing you should do is see if the printer is listed in Self Service (Application on all university-managed Macs).
- Open Self Service
- Click the Browse tab on the left panel and select the Printers option
- Verify if your network printer is displayed
Note If network printer is not listed, see the steps below to connect via IP address
Connecting to a network printer on Mac can be difficult because you need to know the IP address of the printer, and that information is only available in very specific locations.
- Retrieve the printer’s IP address from the ITS Help Desk
The ITS Help Desk staff can provide IP addresses for printers managed on the ITS print server. When you contact the Help Desk, please provide your printer’s building and room number.
ITS Help Desk Contact Info:
Phone: 607-777-6420
Email: helpdesk@binghamton.edu
Hours:
Fall and Spring:
Monday - Thursday, 8 AM - 9 PM
Friday, 8 AM - 5 PM
Winter and Summer:
Monday - Friday, 8 AM - 4 PM
- On your Mac, in the upper-left corner of the screen, click the Apple icon, and select the “System Preferences” option
This should open a window with various icons.
- Click on “Printers & Scanners”
- Along the left side of the page, click the plus (+) sign
This should open a new window.
- Towards the upper-left side of the window, click the option for “IP”
- In the “Address” field, enter the IP address for your printer that you retrieved in step one
NOTE: When you enter your IP address, the page may automatically enter other information elsewhere. All you need to focus on is entering the IP address and changing the protocol, though you could optionally edit the ‘Location’ field if you’d like.
- For the "Protocol" field, select the "Line Printer Daemon - LPD" option
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In the lower-right corner of the page, click the “Add” button
NOTE: If you happen to receive any errors when you click the Add button, please contact the Help Desk and include the building and room number of the network printer your having an issue with.
- That’s it! Your computer should be all set to print to the printer