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System-Level Student VPN Access

Allow/modify/remove student access to a system or service that they don't normally have access to through a VPN connection. ... Security. Audience Faculty Staff Students (if an employee makes the request on their behalf) Location(s) Web-based Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Knowledge Base

guides, and troubleshooting instructions. Audience Faculty Staff Students Alumni Retirees Location(s) Web based, https://binghamton.teamdynamix.com/TDClient/45/Portal/KB/   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Custom Software Development

ITS develops custom software applications when commercial software is not available, or does not meet the campus needs. ... Additional Information Once the request is approved, an analyst will schedule a time to discuss the request.    Contact the ITS Help Desk at (607) 777-6420 or Submit a Project Request for additional assistance.

Project Management

. Audience Faculty Staff Location(s) Project requests are submitted through the web. Contact the ITS Help Desk at (607) 777-6420 or Submit a Project Request for additional assistance.

Contract Review

organizations. Audience Faculty Staff Location(s) Email: security@binghamton.edu Contact the ITS Help Desk at (607) 777-6420 or email at HelpDesk@binghamton.edu for additional assistance.

eFax Service Request

eFax website at fax.binghamton.edu. Audience University Departments Location(s) Web Based Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Incident Detection

@binghamton.edu Contact the ITS Help Desk at (607) 777-6420 or email at HelpDesk@binghamton.edu for additional assistance.

How to Clear Web Browser Cache

Click Remove All Ensure that any work you may have in Safari is saved prior to removing data as this step will most likely sign you out of most of your tabs Click Done

Virtual Desktop (BingView)

. Audience Faculty Staff Students Location(s) Web based- https://bingview.binghamton.edu   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Delegate access to shared email account

delegated mailbox so they can read, reply, manage or compose new messages for the delegated account. For additional information about Delegate Access, visit: https://support.google.com/mail/answer/138350?hl=en

Turnitin Draft Coach

Information Technology Services has added Turnitin’s Draft Coach product to Binghamton’s Google Doc Extensions for all to use. This plagiarism checking add-on allows anyone to run a report that will

Security Defensive Actions

Help addressing common IT security risks such as phishing messages. ... phishing messages to the Information Security Office at, security@binghamton.edu Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Research Computing Pilot Program

Location(s) Technology Hub   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Security Consulting & Education

Consulting, training, and educational services, resources, and recommendations for a variety of IT security concerns or topics. ... ) Technology Hub Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Video Recording & Streaming

://www.binghamton.edu/clt/panopto/ Contact the ITS Help Desk at (607) 777-6420 or Submit A Request for additional assistance.