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University Desktop & Mobile Device Support

  1. Services
  2. Desktop & Mobile Computing
cost for replacement parts.  Departments are responsible for costs of parts for computers not under warranty.    Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Asset Management

  1. Services
  2. IT Professional Services
Location(s) The inventory is maintained the the ITSM system (TeamDynamix)   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Emerging Technology Studio

  1. Services
  2. IT Professional Services
) The Technology Hub   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Data Center Services

  1. Services
  2. Infrastructure & Systems
Staff Location(s) Technology Hub   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Video Editing

  1. Services
  2. IT Professional Services
  3. Emerging Technology Studio
digital video for most editing needs. Your project can then be shared easily through email and or social media. Well edited videos can enhance the quality of presentations, and be useful for other projects

Classroom Technology

  1. Services
  2. Teaching & Learning
The Educational Communications Center (EdComm) supports and maintains classroom technology, and can provide technology assistance prior to, or during, an active classroom activity. ... Service Description The Educational Communications Center (EdComm) supports and maintains classroom technology at the University. Edcomm can provide technology assistance prior to, or during, an

Network & Connectivity Management

  1. Services
  2. Infrastructure & Systems
. Audience Students Faculty Staff Location(s) University owned properties   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Facilities Management (Maximo)

  1. Services
  2. Administrative & Business
a request. Information about Requests Audience Faculty Staff Location(s) Web Based- Submit a Request   Contact Physical Facilities Customer Service  for more information (607) 777-7627 or email at pfcsc@binghamton.edu for additional assistance.

Zoom Web Conferencing

  1. Services
  2. Communication & Collaboration
Web conferencing allows individuals to participate in meetings online by using a computer or mobile device to connect to the meeting. ... , Binghamton Zoom   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Remote Access (VPN)

  1. Services
  2. Infrastructure & Systems
Pulse Secure client at https://ssl.binghamton.edu   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

System-Level Student VPN Access

  1. Services
  2. Infrastructure & Systems
  3. Remote Access (VPN)
Allow/modify/remove student access to a system or service that they don't normally have access to through a VPN connection. ... Security. Audience Faculty Staff Students (if an employee makes the request on their behalf) Location(s) Web-based Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Knowledge Base

  1. Services
  2. IT Professional Services
guides, and troubleshooting instructions. Audience Faculty Staff Students Alumni Retirees Location(s) Web based, https://binghamton.teamdynamix.com/TDClient/45/Portal/KB/   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Custom Software Development

  1. Services
  2. Administrative & Business
ITS develops custom software applications when commercial software is not available, or does not meet the campus needs. ... Additional Information Once the request is approved, an analyst will schedule a time to discuss the request.    Contact the ITS Help Desk at (607) 777-6420 or Submit a Project Request for additional assistance.

Project Management

  1. Services
  2. IT Professional Services
. Audience Faculty Staff Location(s) Project requests are submitted through the web. Contact the ITS Help Desk at (607) 777-6420 or Submit a Project Request for additional assistance.

Contract Review

  1. Services
  2. Information Security
  3. Security Policy & Compliance
organizations. Audience Faculty Staff Location(s) Email: security@binghamton.edu Contact the ITS Help Desk at (607) 777-6420 or email at HelpDesk@binghamton.edu for additional assistance.