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Asset Management

  1. Services
  2. IT Professional Services
Location(s) The inventory is maintained the the ITSM system (TeamDynamix)   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Emerging Technology Studio

  1. Services
  2. IT Professional Services
) The Technology Hub   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Data Center Services

  1. Services
  2. Infrastructure & Systems
Staff Location(s) Technology Hub   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Video Editing

  1. Services
  2. IT Professional Services
  3. Emerging Technology Studio
digital video for most editing needs. Your project can then be shared easily through email and or social media. Well edited videos can enhance the quality of presentations, and be useful for other projects

Classroom Technology

  1. Services
  2. Teaching & Learning
The Educational Communications Center (EdComm) supports and maintains classroom technology, and can provide technology assistance prior to, or during, an active classroom activity. ... Service Description The Educational Communications Center (EdComm) supports and maintains classroom technology at the University. Edcomm can provide technology assistance prior to, or during, an

How to Clear Web Browser Cache

  1. Knowledge Base
  2. Hardware, Software, & Printing
Click Remove All Ensure that any work you may have in Safari is saved prior to removing data as this step will most likely sign you out of most of your tabs Click Done

Request Compromised Account Recovery Help

  1. Services
  2. Information Security
  3. Security Incident Response & Investigation
Assistance with restoring access to a suspected or confirmed compromised account, and providing measures to better protect an account in the future. ... @binghamton.edu ITS Help Desk: Walk-in: Technology Hub Phone: 607-777-6420 Email: helpdesk@binghamton.edu Contact the ITS Help Desk at (607) 777-6420 or email at HelpDesk@binghamton.edu for additional assistance.

Security Incident Response & Investigation

  1. Services
  2. Information Security
Assistance identifying impacts, causes, and/or mitigation options for potential, and confirmed, IT security incidents. ... . Audience Faculty Staff Students Alumni Retirees Location(s) Technology Hub Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Telephone & Voicemail

  1. Services
  2. Communication & Collaboration
(PDF). More information can be found on the Telecommunications Mitel Phone System Information Page.   Audience Faculty Staff Students Location(s) Web Based   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Endpoint Protection

  1. Services
  2. Information Security
ITS Help Desk. Audience Faculty Staff Location(s) Technology Hub, Information Security Center   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

System-Level Student VPN Access

  1. Services
  2. Infrastructure & Systems
  3. Remote Access (VPN)
Allow/modify/remove student access to a system or service that they don't normally have access to through a VPN connection. ... Security. Audience Faculty Staff Students (if an employee makes the request on their behalf) Location(s) Web-based Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Knowledge Base

  1. Services
  2. IT Professional Services
guides, and troubleshooting instructions. Audience Faculty Staff Students Alumni Retirees Location(s) Web based, https://binghamton.teamdynamix.com/TDClient/45/Portal/KB/   Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance.

Custom Software Development

  1. Services
  2. Administrative & Business
ITS develops custom software applications when commercial software is not available, or does not meet the campus needs. ... Additional Information Once the request is approved, an analyst will schedule a time to discuss the request.    Contact the ITS Help Desk at (607) 777-6420 or Submit a Project Request for additional assistance.

Project Management

  1. Services
  2. IT Professional Services
. Audience Faculty Staff Location(s) Project requests are submitted through the web. Contact the ITS Help Desk at (607) 777-6420 or Submit a Project Request for additional assistance.

Contract Review

  1. Services
  2. Information Security
  3. Security Policy & Compliance
organizations. Audience Faculty Staff Location(s) Email: security@binghamton.edu Contact the ITS Help Desk at (607) 777-6420 or email at HelpDesk@binghamton.edu for additional assistance.