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core business hours. ITS recycles desktops, laptops, monitors, servers, cables, keyboards, printers, copiers, audio speakers, communications equipment (basically any electronic device – see exceptions

Service Description Information Technology Services will develop custom software when commercial software is not available or does not meet the campus needs. Custom Software Development requests

Service Description Information Technology Service Management and Project Portfolio Management are services provided by ITS to manage user requests and projects. Information Technology Services

Service Description Medicat is the EMR (Electronic Medical Record) system used by Decker Student Health to track student health records. Audience Faculty Staff Students Location(s

Service Description SUNY HR stores employee information for SUNY employees including timesheets, paystubs, etc. Audience Faculty Staff Students Location(s) Web Based, http

Service Description Maximo is a Facilities Management system that is used to request services from Physical Facilities. Maximo can only be accessed from a device connected to the campus network

Service Description Facilities Management- Time Management System Audience Facilities Management Staff Location(s) Facilities Management Contact the ITS Help Desk at

ITS provides Custom Workflow Development to streamline and improve business processes. ... Service Description Information Technology Services has several systems that can be used for electronic workflows. Based on the specific request, ITS will develop a custom workflow in the