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Report a Printing Issue

  1. Services
  2. Desktop & Mobile Computing
  3. Printing & Related Services

Personal Device Repair Assistance

  1. Services
  2. Desktop & Mobile Computing
  3. Personal Device Repair

New Computer Quote Request

  1. Services
  2. Desktop & Mobile Computing
  3. Hardware Lifecycle Services

Request Repair Loaner

  1. Services
  2. Desktop & Mobile Computing
  3. Repair Loaner Laptop Request

Student Computer Recommendations

  1. Knowledge Base
  2. Hardware, Software, & Printing
may have requirements or recommendations for you (such as Apple/PC, laptop/desktop, etc.). Nursing, Pharmacy, and School of Management students are required to have a laptop. Other programs do not

2FA - Setting up the Step Two App (Mac Computers Only)

  1. Knowledge Base
  2. Accounts & Access
 https://steptwo.app/ to download the desktop application Open Step Two Click the Plus (+) arrow in the top-right corner Click Set up Account Manually Go to https

Campus Provided Cable TV

  1. Services
  2. Infrastructure & Systems
the Spectrum TV app Chromecast and Android casting abilities Web browser (for desktops, laptops and smart TVs with browsers) https://watch.spectrum.net PC: IE 11, Chrome 43 or newer, Firefox 45

How to map Faculty or Staff network drives on Windows (H Drive, S Drive, or Encrypted Research Storage)

  1. Knowledge Base
  2. File Storage & Sharing
to "This PC" (Desktop App) Select the Computer tab, then select the icon for Map Network Drive In the Map Network Drive window: Select Drive: H, or S. For your H drive, or personal

Ivanti Secure Access Client (formerly Pulse Secure VPN client) - Overview

  1. Knowledge Base
  2. Networking & Wireless
page. To use a remote desktop app or to access an application or system that is restricted while you are off campus, install the Ivanti Secure Access Client. (The VPN client at Binghamton University was

Adobe Creative Cloud Named-User License

  1. Knowledge Base
  2. Hardware, Software, & Printing
software. After enrollment has been completed you will receive an email directly from Adobe granting access to the software. Software will be available in the Creative Cloud Desktop app for quick

Printing to PaperCut

  1. Knowledge Base
  2. Hardware, Software, & Printing
following steps for setup and print driver installation.   Access the Windows 10 Run Desktop App by searching for it in the Search box or Cortana in Windows 10:   Open the Run App and type the

Data Reporting & Analytics

  1. Services
  2. Administrative & Business
Service Description SAS is a state of the art Business Intelligence platform for building custom reporting dashboards that support data-driven decision making. Information Technology Services’s

SAS

  1. Services
  2. Administrative & Business
  3. Data Reporting & Analytics
Service Description SAS is a state of the art Business Intelligence platform for building custom reporting dashboards that support data-driven decision making. Information Technology Services’s