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ITS has a self-service online library of information available to the University community. ... Service Description ITS has a self-service online library of information available to the University community. Knowledge base articles cover many commonly asked questions, provides step-by-step

ITS develops custom software applications when commercial software is not available, or does not meet the campus needs. ... are treated as Projects since they usually require significant resources to develop and are prioritized with other IT Projects.  Audience Faculty Staff Location(s) Web Based

Information Technology Services manages approved IT Projects. ... Service Description Binghamton University Information Technology Services (ITS) is responsible for fielding IT project requests, gathering necessary information to appropriately evaluate and size

Assistance reviewing, interpreting, and composing IT contracts for departmental, University, state, and federal compliance requirements. ... Service Description Assistance reviewing, interpreting, and composing IT contracts for departmental, University, state, and federal compliance requirements. This includes, but is not limited to

Service Description The Telecommunications Department now offers Electronic Fax (eFax) as a service to Binghamton University departments. By using eFax you can have your fax documents delivered in

Assistance Identifying and reporting on IT security incidents. ... concerns, to potential organization-wide incidents using both internal tools and techniques alongside third-party/external services where appropriate.  Audience Faculty Staff Students

Overview Gradescope is a feedback and assessment tool used for grading exams, homework, and other assignments. Gradescope is widely used for delivering assessments remotely. It enables instructors

Assistance identifying impacts, causes, and/or mitigation options for potential, and confirmed, IT security incidents. ... Service Description The ITS Information Security (Info Sec) Office employs a variety of incident response and investigation techniques and tools to identify the impact and cause(s) of security

ITS provides and manages endpoint protection software to protect University-owned computer systems from viruses and malware. ... computer systems through in-house and third-party contracted endpoint protection software. These protections extend to individual computer systems supplied to employees along with departmental servers

, to find the best pricing for the University, and recommends following these procedures for purchasing new computers.   Minimum specifications for a staff/faculty computer are

Data Store (ODS) Each requires a different level of access for data and each serves a different role. New University employees should speak with his/her supervisor or department chair to

New University Cellular Service requires approval from Dean/AVP or higher ... att ... ) Cellular Service Approval and submit to the Telecommunications Department through the Cellular Service Request. Our primary carrier is AT&T Mobility; however, Verizon Wireless is available to those who

This article covers how to purchase a computer with University funds. ... apple ... Overview This article covers how to purchase a computer with University funds.  Ordering Dell Computers To access the standard Dell configurations and place an order you will need to

Personal device repair is provided through Information Technology Services (ITS) as a service funded by Binghamton University's technology fee. ... Service Description Personal device repair is provided to you through Information Technology Services (ITS) as a service provided by Binghamton University's technology fee. The terms of this

Storage Limits Google announced storage limits for Google Workspace for Education in 2021. The limits for each institution went into effect in January 2023. Binghamton University took multiple