Security Incident Response & Investigation

Service Description

The ITS Information Security (Info Sec) Office employs a variety of incident response and investigation techniques and tools to identify the impact and cause(s) of security incidents to provide mitigation recommendations, and where possible, assist with incident recovery for members of the Binghamton University community.

Info Sec staff members utilize third-party services, data, and alerts along with direct testimonials from the impacted individual(s) and their affiliates to gain an understanding of, and recover from, varying levels of security incidents.


  • Faculty
  • Staff
  • Students
  • Alumni
  • Retirees


  • Technology Hub

Contact the ITS Help Desk at (607) 777-6420 or Submit a Request for additional assistance. 



Request Incident Detection Services Request Compromised Account Recovery Help Report a Security Issue


Service ID: 144
Tue 7/12/22 8:46 AM
Tue 8/2/22 11:43 AM

Service Offerings (3)

Incident Detection
Assistance Identifying and reporting on IT security incidents.
Request Compromised Account Recovery Help
Assistance with restoring access to a suspected or confirmed compromised account, and providing measures to better protect an account in the future.