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VMWare on MAC Issue

  1. Knowledge Base
  2. Hardware, Software, & Printing
Overview Mac Users can experience issues with using VMWare and not being able to have it recognize keyboard or mouse inputs. This is because VMWare needs to be granted permissions in input

Qualtrics Support

  1. Knowledge Base
  2. Hardware, Software, & Printing
Binghamton University ITS does not have in-depth expertise regarding the Qualtrics platform. ITS can assist with general issues relating to accounts / permissions, but questions regarding the inner

Unable to Exit Examplify/Examsoft

  1. Knowledge Base
  2. Hardware, Software, & Printing
If when using Examplify/Examsoft, you experience a black screen, missing task manager, or missing power options following an exam on a Windows device, follow these instructions on restoring your

Purchasing Computers with University Funds

  1. Knowledge Base
  2. Hardware, Software, & Printing
Overview This article covers how to purchase a computer with University funds.  Ordering Dell Computers To access the standard Dell configurations and place an order you will need to have

Adobe Creative Cloud Shared Device License

  1. Knowledge Base
  2. Hardware, Software, & Printing
Overview Product and licensing information for Adobe Creative Cloud Shared Device License   Product: Adobe Creative Cloud Shared Device License Contract Type  Subscription based

Minitab Installation for Windows

  1. Knowledge Base
  2. Hardware, Software, & Printing
The License process for Minitab has changed as of January 2022. The software is now licensed by login through CAS Single Sign On. You can download the software from the Minitab site, https

Google Calendar

  1. Services
  2. Communication & Collaboration
  3. Email & Collaboration
Students, faculty, staff, students, alumni, and retirees receive Google Calendar.

Brightspace: Viewing Your Course as a "Learner"

  1. Knowledge Base
  2. Teaching & Learning
student ... In your name in the upper right corner of the Brightspace screen is the option to "View as Learner". There is also an option there for "Change". This allows an instructor to view their course as other

Top Tips: Create Accessible Documents

  1. Knowledge Base
  2. Accessibility Resources
.  Launch Grackle: Grackle Workspace is available to all Binghamton University staff, students, and faculty. Open it from the Extensions menu (Extensions > Grackle Docs > Launch). Grackle will scan

Department Print Queue Creation

  1. Services
  2. Desktop & Mobile Computing
  3. Printing & Related Services

Google Drive

  1. Services
  2. Communication & Collaboration
  3. Email & Collaboration
Students, faculty and staff receive Google Drive storage.

Gmail

  1. Services
  2. Communication & Collaboration
  3. Email & Collaboration
Students, faculty, staff, alumni and retirees receive Gmail.

ResCon Assistance

  1. Services
  2. Desktop & Mobile Computing
  3. Personal Device Repair
Students living in the Residence Halls can request technical assistance from one of our ResCons.

VPN - Install/Upgrade Ivanti Secure Access (Formerly Pulse Secure) and Connect to the VPN

  1. Knowledge Base
  2. Networking & Wireless
Overview This article contains instructions for any Binghamton University faculty, staff, or students that would like to connect to the Binghamton University VPN using the Ivanti Secure Access

Report a Banner Issue

  1. Services
  2. Administrative & Business
  3. Student Information System (Banner)