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Brightspace: Known Issues

  1. Knowledge Base
  2. Teaching & Learning
groups ... Assignment submission, etc.. The Learner will not appear on any class lists, for example when creating Groups.  Instructors can fix this issue by going to Course Admin > Sections. On the Manage Sections

Security Awareness Training

  1. Services
  2. Information Security
  3. Security Consulting & Education
Service Description The ITS Information Security (Info Sec) Office provides individual- and group-based IT security consultation, training, and educational services, resources, and

Managing File & Folder Permissions for Research Storage

  1. Knowledge Base
  2. File Storage & Sharing
the Security tab. Click Edit. The security tab opens in a new window. Click Add... The Select Users, Computers, or Groups dialog box appears. In the Enter the object names to

Research Data Storage

  1. Services
  2. Research
) "BingBox" is a research specific web accessible storage option similar to Google Drive or Microsoft OneDrive. It is accessible from anywhere in the world (on or off campus) via a standard web

BingView FAQ

  1. Knowledge Base
  2. Hardware, Software, & Printing
,  on the server. These drives are pre-fixed with your username. All other drives without your username prefix are virtual drives and should not be used for saving files. Google Drive can also be used

Delete Email Messages in Outlook

  1. Knowledge Base
  2. Email, Calendar, & Messaging
Overview Binghamton University email uses Google Workspace for Education as our email service provider but many use Outlook to view and manage their email messages. Microsoft Support Article on

Server & Storage Management

  1. Services
  2. Infrastructure & Systems
. Information Technology Services uses IBM's Spectrum Protect (formerly TSM) product as its enterprise backup solution. The Systems group supports this suite of tools to ensure that critical University data

Computer Labs

  1. Services
  2. Teaching & Learning
(Google, UShare, etc.). For scheduling of each lab, go to the link below and then click on BThere. To see if there are stations available click on the LiveMaps for that lab area. You can also click on

Start Here: Accessibility Basics Checklist

  1. Knowledge Base
  2. Accessibility Resources
MS Word Lists Google Docs headings Headings and lists in HTML pages Watch a short video on Headings for Web Accessibility Text Legibility Use a simple, readable font; sans-serif

Minitab Installation for Windows

  1. Knowledge Base
  2. Hardware, Software, & Printing
@binghamton.edu) and your password and click Submit.     You will then be prompted for your One Time Password which you can get from the Google Authenticator App where you have set up your Two-Factor

Gmail Confidential Mode

  1. Knowledge Base
  2. Email, Calendar, & Messaging
Users can help protect sensitive information from unauthorized access using Gmail confidential mode. Recipients of messages in confidential mode don't have the option to forward, copy, print, or

Setting up an email backup option for CAS 2FA

  1. Knowledge Base
  2. Accounts & Access
  3. Multifactor Authentication (MFA)
Once you have set up your second factor authentication (2FA) for CAS (Central Authentication Service) using Google Authenticator on your phone, the Authenticator browser app or Authy, we recommend

How to Clear Web Browser Cache

  1. Knowledge Base
  2. Hardware, Software, & Printing
google-chrome ... Range, select All time from the drop down menu Check the boxes for Cached images and files and Browsing History Click Clear data Close Google Chrome completely and re-open the application

Adobe Creative Cloud Shared Device License

  1. Knowledge Base
  2. Hardware, Software, & Printing
the SUNY Binghamton Adobe Admin Console, either the ITS Technical Support Group, or someone from your department -- with proper entitlements within the Adobe Admin Console -- can do the installation

Alternative Text: Tips and Best Practices

  1. Knowledge Base
  2. Accessibility Resources
google ... pane. Google Docs Right click on the image and select “Alt Text” from the pop-up. This will open the Image options sidebar. Alt Text is the last option in the sidebar. Enter your alt