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Assistance reporting suspected phishing to ITS, and recovering from a successful phishing attack. ... Service Description The ITS Information Security (Info Sec) Office, in conjunction with the ITS Help Desk, offers assistance to the Binghamton University community to identify phishing

To add or remove agents, or to make a change to an ACD queue, please submit a request

What causes the error? Here are the reasons you might get this message: Microsoft doesn’t recognize your Office 365 license. There are corrupt files in your Mac’s Library folder. To

alumni ... Overview Alumni email account requests and password resets are handled through the Alumni Office. To request a Binghamton University Alumni email account    Go to the Binghamton

availability ... Students cannot see their registered courses in Brightspace until the first day of classes for the semester unless the instructor changes the availability dates to an earlier date.  Your official

This article provides details on how to submit an ITS project request. ... This article provides instructions for submitting an ITS project request for review, evaluation and possible approval to embark on a project with assistance from ITS staff. For details about the

How to mail merge with Outlook, Excel and Word Open Outlook. If you don’t already have your Binghamton Google email in Outlook, refer to the knowledge article on how to use the Google Workspace

Please fill out this form to request an organization or sandbox course shell in Brightspace.   If you have questions about adding content, creating quizzes, adding TA's, etc... we now have 24/7

Overview The personal email on file with the University is what allows students to receive a security code when claiming their account, resetting their password, or configuring their 2FA tokens

Assistance with restoring access to a suspected or confirmed compromised account, and providing measures to better protect an account in the future. ... associated with the potential or confirmed compromise, Info Sec staff will provide options and/or assistance for the account holder to regain access to the account, along with multiple recommendations and

In your course in Brightspace: 1. Click Classlist 2. Click Add Participants 3. Click “Import users from a file on your computer”.      Use Excel and then be sure to save

Information Technology Services allows approved users to connect to their computer using the Remote Desktop Protocol (RDP). This is an elevated account access, and is only provided when requested by a Binghamton University employee with a valid business need, and approved by Information Security.

Service Description The Canned Queries dashboards are built with data from the Banner Student Information System that have been pre-constructed for end users, who simply need to choose filters

assignments ... To create a Turnitin PeerMark assignment Click into Content within your course in Brightspace Click into the module where you want the PeerMark assignment to appear for students. Click the

To transfer your messages and or Google Drive content to another Google account, sign into http://bmail.binghamton.edu using the account you want to Transfer from, click on the Binghamton University