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Phishing Response and Remediation

Assistance reporting suspected phishing to ITS, and recovering from a successful phishing attack. ... Service Description The ITS Information Security (Info Sec) Office, in conjunction with the ITS Help Desk, offers assistance to the Binghamton University community to identify phishing

Brightspace: Organization and Sandbox Request

Please fill out this form to request an organization or sandbox course shell in Brightspace.   If you have questions about adding content, creating quizzes, adding TA's, etc... we now have 24/7

Request Compromised Account Recovery Help

Assistance with restoring access to a suspected or confirmed compromised account, and providing measures to better protect an account in the future. ... associated with the potential or confirmed compromise, Info Sec staff will provide options and/or assistance for the account holder to regain access to the account, along with multiple recommendations and

Alumni lifetime email claim/reset password

alumni ... Overview Alumni email account requests and password resets are handled through the Alumni Office. To request a Binghamton University Alumni email account    Go to the Binghamton

How do I submit an ITS project request?

This article provides details on how to submit an ITS project request. ... This article provides instructions for submitting an ITS project request for review, evaluation and possible approval to embark on a project with assistance from ITS staff. For details about the

Mail Merge using Word and Outlook

How to mail merge with Outlook, Excel and Word Open Outlook. If you don’t already have your Binghamton Google email in Outlook, refer to the knowledge article on how to use the Google Workspace

Brightspace: Enroll Users into your Course in Bulk Using a File

In your course in Brightspace: 1. Click Classlist 2. Click Add Participants 3. Click “Import users from a file on your computer”.      Use Excel and then be sure to save

Student - How to Update Personal Email

Overview The personal email on file with the University is what allows students to receive a security code when claiming their account, resetting their password, or configuring their 2FA tokens

Remote Desktop Access

Information Technology Services allows approved users to connect to their computer using the Remote Desktop Protocol (RDP). This is an elevated account access, and is only provided when requested by a Binghamton University employee with a valid business need, and approved by Information Security.

Brightspace: Update the Course Tools Menu

tools ... If an option is not listed on the "Course Tools" menu that should be listed there then that course's "Course Tools" menu may be outdated. For example, "Library Subject Guides" is new.  If that is not

Alternative Text: Tips and Best Practices

Learn why and how to write good alt text for your images. See examples of decorative and complex image alt text. See steps for adding alt text in various apps and software. ... accessibility ... for a user with a slow internet connection. If an image fails to load, the browser will present the alternative text visually in place of the image. Search engines factor alt text into their

Transfer Google Account messages or content

To transfer your messages and or Google Drive content to another Google account, sign into http://bmail.binghamton.edu using the account you want to Transfer from, click on the Binghamton University

Canned Queries Dashboards Assistance

Service Description The Canned Queries dashboards are built with data from the Banner Student Information System that have been pre-constructed for end users, who simply need to choose filters

Google Calendar- Add the Binghamton University Academic Calendar

Add the Binghamton University Academic Calendar to your Google Calendar ... academic ... To add the Binghamton University Academic Calendar to your Google Calendar: 1. Log into bmail.binghamton.edu 2. Click on the Google apps icon in the upper right next to the Binghamton

Brightspace: Submitting Assignments on Behalf of a Student

In Brightspace an instructor has the ability to submit an assignment on behalf of a student. This feature is called "Impersonate" and is found in the Classlist tool. This feature also allows you to