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Overview
A web browser's cache is a stored collection of text, images, and other media from web pages you have visited. This saved information makes for faster loading times when you revisit the same web page. Over time, the cache can get quite large, which could cause web pages to load slowly, with errors, or not at all.
If you are receiving an error, are unable to open a page, or it is loading slowly, please try clearing your browser's cache.
Instructions
QUICK SHORTCUT FOR MOST BROWSERS:
Open the cache shortcut by pressing Ctrl+Shift+Delete at the same time.
- For the Time Range, select All time from the drop down menu
- Check the boxes for Cached images and files and Browsing History
- Click Clear data
For cache clearing instructions for the most commonly used browsers, select from the following options:
Chrome
- Click the three dots in the upper right corner of the browser window
- Select Delete Browsing Data
- For the Time Range, select All time from the drop down menu
- Check the boxes for Cached images and files and Browsing History
- Click Clear data
- Close Google Chrome completely and re-open the application
Firefox
- Click the hamburger button in the top right corner of the window
- Select Settings
- Select the Privacy & Security tab on the left-hand side
- Under Cookies and Site Data, Select Clear Data..
- Ensure the Cached Web are selected and click Clear
- Close Firefox completely and re-open the application
Microsoft Edge
- Select the ellipses in the top right corner of the window
- Select Settings
- Click the Privacy, Search, and Services tab on the left-hand side
- Under the Clear Browsing Data section, select Choose what to clear
- For the Time Range, select All time from the drop down menu
- Check the boxes for Browsing History, Download History, and Cached images and files
- Click Clear now
- Close Microsoft Edge completely and re-open the application
Safari
- Open Safari
- In the top left corner, click the word Safari on the top ribbon
- Click Settings (Older Mac OS versions may say Preferences)
- Click on the Privacy tab
- Click Manage Website Data
- Click Remove All
Ensure that any work you may have in Safari is saved prior to removing data as this step will most likely sign you out of most of your tabs
- Click Done
- Close Safari completely and re-open the application
If you would like assistance, please feel free to contact the Binghamton University ITS Help Desk at 607-777-6420 or Submit a Request, and we'll be happy to help.
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